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Verified
5/5

2009-11-06

"I had a wonderful experience with Digiconcepts! I needed a discontinued RAID card and I needed it quick so I had it overnighted. They informed me they did not have it in their warehouse but instead of just refunding my money like any other retailer would have done they went out of their way to secure the product for me and still had it to me the next day. Talk about customer service! I would certainly recommend this outfit to anybody they are stand up, honest, and produce results!"

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Verified
5/5

2009-11-01

"This is the first time I have had business with 'Digiconcept.com'. The place is "incredible". Within hours of my order for a Logitech CamCamera, I get an email from a Lori. She thanks me for my business and offers to upgrade my camera from an OEM-bulk version to a full-package RETAIL version [retail packaging/brand new/full warranty] AND upgrade the shipping from standard UPS to 2-day air USPS - if, after I receive the goods, I will write a brief review of this entire transaction.

Well the place (Digiconceps.com) is a great place to do Internet-business with. They apparently sell a very large number of PC-related items-all at great prices.

I will certain be ordering from them in the future.

Jack R.
New York
"

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Verified
5/5

2009-10-29

"I was very pleased with the service of the company. I had ordered a web cam. I received a personal e mail the following day telling me they no longer had the item in stock, but were going to send a similar one and upgrade my shipping. This was at no extra cost to me. Very happy."

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Verified
5/5

2009-10-29

"Accurate description, great selections, excellent prices, and fast shipping."

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Verified
5/5

2009-10-26

"Rating: 5 out of 5.
Very quick delivery and fast answers to my questions. All problems solved right away. Secure and reliable.
"

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Verified
5/5

2009-10-10

"I wanted to upgrade my system from a dual-core processor to a quad-core. Rather than going to the hassle and expense of upgrading the motherboard, processor and memory I looked up the fastest processor my three year old motherboard would support. When I started shopping around for the new processor I discovered that this particular model had been recently discontinued and available stock had all but dried up. Digiconcepts located one for me at one of their suppliers, supposedly the last one, and for a decent price. Needless to say, I was very happy. You just don't get that kind of service with the larger retailers. Normally I try to shop at the same group of retailers based on past good experiences but tried Digiconcepts for the first time in trying to locate this processor. I will definitely add them to my list of retailers and buy from them again. From their high ratings I can see that my good experience with them isn't unique."

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Verified
5/5

2009-10-04

"Digiconcepts filled my order promptly, and it arrived on time. They also did an excellent job packing it. To my surprise, the computer chassis I ordered was shipped inside a second box, not just its retail packaging. I have no doubt that is the reason it arrived in perfect condition.

My regular sources for computer parts did not carry the PC chassis I wanted, and I shopped for one at a lot of other websites before deciding to purchase from Digiconcepts. Most suppliers (including ones I have used in the past) did not offer double boxing for computer cases, or charged extra for that service.

Double-boxing computer cases provides some insurance against the rough handling typical of most delivery services, and knowing it is standard might make a difference to some shoppers. I can't tell you how many complaints I saw in reviews at one website about cases shipped in their retail box arriving with bent panels or broken plastic parts.

I wrote an email to Digiconcept's to thank them, and received a reply stating that this service is provided on all case shipments except when there are over 15 cases, and then they go out retail boxed on a pallet.
"

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Verified
5/5

2009-09-30

"Digiconcepts is a small, but fine Internet retailer of computer parts. I primarily use Froogle as a price comparison tool and Digiconcepts frequently comes up in the short list of low-markup vendors.
Compared to the low Digiconcepts prices, a huge computer parts vendor in Southern California quite often has an "egg" on its face.
"

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Verified
5/5

2009-09-14

"Excellent service and on time delivery. They happen to run out of part I ordered, but Lori went an extra mile to locate the CPU I have ordered and insure that it arrives on time. Great prices too!"

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Verified
5/5

2009-09-09

"This is how a company should be run!! CUSTOMER SERVICE will make or break a business and the folks at Digiconcepts know what excellent customer service is!!!
As someone who has been in the computer business for over 20 years, i would highly recommend Digiconcepts to anyone and look forward to doing business with them again in the near future!!

Thank you Digiconcepts for an 5 star experience!!
"

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Verified
5/5

2009-09-08

"Very fast service! Thanks guys."

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Verified
5/5

2009-09-01

"We have been buying Cisco products from Digiconcepts for years and would highly recommend them.

I look forward to doing more business with them in the future!!
"

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Verified
5/5

2009-08-31

"I emailed a shipping question about an item I received from Digiconcepts and was very impressed with the timely response from Michael Baker. I sent the email late in the evening and was pleasantly surprised the next day to see that a response had been sent at 4:00am. I worked as a contracting officer for 26 years; from that experience I could tell a good IT supplier was one that responded to customer issues/inquires in a timely manner with a resolution to the issues. I believe Mr. Baker's response indicates that Digiconcepts is indeed a quality supplier of IT products."

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Verified
5/5

2009-08-22

"August 21, 2009
We have been buying computer parts from Digiconcepts for around four years now. Every product that we've bought has been in very good condition. We've never had a serious problem with any of their products and never had to make a return (which is Rare). We always receive our orders on a timely basis and they are received in good order. When we contact them for technical advice about a product, the staff is always very friendly knowledgeable and supportive.
Digiconcepts is our primary source for computer parts and for good reason. All in all, I give them a FIVE out of FIVE star rating.
If you need a quality supplier who is dependable
you can't go wrong with these guys.
Richard
PC Builder

"

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Verified
5/5

2009-08-18

"Digiconcepts is a very communicative and informative business. They promptly let me know if there were any problems with my order and when my item was being shipped. Shipping is lightning fast!

A *very* pleasant and personable company - highly recommended to do business with!
"

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