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Verified
5/5

2004-09-17

"Great Co. very quick and good shipping. Also I had a prob where it double billed my card. My bank is hard to work with. Digital 1234 bent over backwards for me trying anything and everything to get it cleared up with the bank. They are a great Co. great customer service great price on the product. I was blown away with their professionalisim and their willingness to help the customer any way that they can.
A +++++
"

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Verified
5/5

2004-09-13

"This company offers the lowest price on digital cameras, and they TAKE CARE OF you when you have a problem. Another reason I ordered from them was b/c they don't take returns for non-defective item. SO I know I will NOT get a product that has been used by other customers before, who then returned it for whatever reason. I ordered a Canon S500 digital camera, it arrived in 5 days by ground shipping(from NJ to CA), which was quite quick. The camera was brand new, however, it broke down in 30 mins. Before I contacted the CSR, I was expecting a lot of argument and hassle to ask for the return and possible a refund. However, after I explained my situation, the CSR (Ron)was nice enough to make an exception for me to issue a full refund, b/c the product was indeed defective(that was b/c Canon's Ill-designed lens and motor system, the camera was brand-new). They even pre-paid the UPS return shipping for me. 3 days after they received the return, they credited my account back. Out of total surprise, they even credited the initial shipping cost back to me! At this point, I have to say this is an awesome company and they are HONEST people!
WIth their competitive price and awesome CS, I will definitely do business with them again and highly recommand digital1234 to any digital camera lovers!
"

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Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
Overall technical support
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2004-09-09

"Excellent delivery, outstanding pricing.
Cheapest price on the web for my item, and they included ground shipping!
I had my package two days later, it was very well packaged and as advertised.
I can't believe how much they undercut everyone else , offer free shipping, and there is no catch at all.
Will order from them again, I'm VERY happy with them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy

Verified
5/5

2004-07-20

"Digital1234 did an excellent job with my order.

I ordered an Olympus C-765 digital camera.
They had the lowest price on the market for it at the time, and they still do.

Shipping was amazingly fast, like i expect it to be from New York. Every other place i have bought from that is in NYC or in the area in Long Island or NJ has shipped in 1 day to Philadelphia, and this company is no exception. Ground shipping is through UPS and I received it within one day of processing (7/13 evening i placed the order, 7/14 is was processed and put out for shipping, 7/15 i received it).
Shipping price was standard for NYC companies using UPS ground. They are all same at $11 or so.

Packaging was good. Came in a nice sized box with all those little foam figure-8's.

The people who work there are very nice on the phone. I called them up because i was concerned about purchasing from a place that had no reviews (let alone good ones) on any of the big reseller review sites. They were very nice and were knowledgable about their stock/inventory.
They respond to their e-mail very fast as well.

Id recommend them to anyone.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
Web site being easy to use
Web site reliability