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Verified
4/5

2012-10-14

"Very happy with camera. Delivery was relatively quick, we were well informed along the way and the product was just as described. Good value for money too."

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Verified
5/5

2012-10-14

"Hi there after using DigitalRev for the first time I'm happy to recommend them, as I already have done to my friends. Not only was the web page clear and easy, the pricing very competitive but the gods arrived in the UK 3 days later. I will deinately use them again in the future."

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Verified
5/5

2012-10-14

"Good product, good price, good shipping. The videos, reviews and writeups on the site are Awesome. Seriously, what's not to like? One thing that consumers should be aware of: if you live in the US you may receive a bill for duty after you get your product. The monetary figure is not a lot (around 2-3% total, about 15$ on a 500$ order), but the bill from FedEx caught me off guard asI was wondering WTF it was for. "

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Verified
5/5

2012-10-13

"I was a bit hesitant at placing an order for over £600 but I took the plunge and placed my order late on a Friday. I received it on the following Tuesday afternoon - less than two working days! Amazing service. Fantastic price. I would not hesitate to use again or recommend."

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Verified
5/5

2012-10-12

"I was a little apprehensive making the order for a camera costing over £2,000. However I check the reviews for DigitalRev and they all seemed very favourable, so I went ahead. Initially the transaction payment was blocked by my credit card provider, MasterCard, which puzzled me so I just left it for 20 mins. I then received a call from MasterCard checking whether I had tried to make a purchase, to which I confirmed I had. MasterCard cleared my card for the transaction and I was able to try the purchase again, which I did and it all went through smoothly.

The first estimated delivery date was only 3 days later, which seemed optimistic. I registered for the DHL email updates on the shipping progress. Checking this the next day the estimated delivery date window had moved back by one day. The next day upon checking the delivery date window had moved back again by one day. Now I was slightly worried. However, I need not have been as the camera duly arrived on the 4th day after having placed the order. Not bad at all, in fact really very good.

The camera arrived in perfect working order, having been well packaged up for its long journey. So no immediate warranty claim issues to worry about and hopefully there never will be! The camera is wonderful, but that would be another review.

So well done DigitalRev, you have a new, very satisfied customer. I will be back.
"

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Verified
5/5

2012-10-12

"I did my research and was confident in their service and products from what I read. I have also previously purchased equipment allbeit a few years ago.

I thoroughly recommend Digitalrev. I ordered my lense and received it within a week...excellent service!
"

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Verified
3/5

2012-10-12

"DigitalRev have been very helpful in refunding the purchase as well as offering me an apologetic discount of which I have yet to use.
I hope they will extend this same service to other users before having to escalate on to this website.
"

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Verified
5/5

2012-10-12

"To be honest at first I was a bit worried because I'd never heard of the company but the phone arrived promptly considering it came from Hong Kong. And at such a competitive price I would definately shop here again. I would point out that the phone did come with a french manual but the english version is easy to download."

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Verified
5/5

2012-10-11

"Excellent transaction, i purchased from DigitalRev due to their free shipping and excellent returns policy.

I purchased on Friday morning, received an email two hours later that my item was being prepared for shipping. Received another email Friday afternoon stating it had been shipped, and received the package (all the way from Hong Kong) Monday before 10 am!

On the same day I purchased an item from Value basket and still 1 week later it has not been shipped. Digital Rev has impressed me!
"

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Verified
1/5

2012-10-11

"Beware! Ordered a camera but they failed to make it clear that the company is based in HongKong! I only realised when I noticed the delivery date was 3 weeks away. I bought for an upcoming holiday so camera is of no use being delivered once I've left.

Spoke to there customer service and they refused to cancel and closed call.

* In response to their reply - Customer Service does not mean repeatedly contacting the customer with pointless verbose communication without any attempt to rectify the situation and simply pointing out it's my fault I didn't notice the delivery time was 3 week. For example, pointing out that they would speak to the web developer to make this clear on the website does absolutely nothing for me. If I could make my rating and lower I would.

Their Customer service was only interested once I logged a review on this website!!! Funny that.

To be clear: If you are UK based then expect any delivery to takes weeks. If you expect any customer services other than long pointless email then don't bother.

I still haven't received my item, I have had to order from a reputable UK based company and have had to ask them to stop contacting me regarding changing this rating unless they actually attempt to resolve the isssue!
"

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Verified
5/5

2012-10-11

"I bought a panasonic lumix L7 form Digital Rev on the 3rd of October. The service was excellent - I was kept very well informed of the dispatch and delivery status at every stage and my order arrived on time and in perfect condition. Thank you very much.
Elen
"

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Verified
5/5

2012-10-11

"Was a little skeptical at first because the price was so good, but read some positive reviews, and now I'm adding my own. Nothing but good things to say about DigitalRev.com. Products shipped within days, arrived within days, were very well packaged for protection during shipping, shipping was free, arrived via Fedex and required signature (nice security when ordering expensive camera items), and the products were brand new out of the box and as advertised. DigitalRev.com exceeded my expectations and I will definitly be a return customer."

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Verified
5/5

2012-10-10

"Excellent communication and surprisingly fast delivery. I would recommend digital rev to anyone looking to purchase camera equipment via the Internet."

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Verified
5/5

2012-10-10

"Fantastic! I ordered late night Saturday and I received delivery early Wednesday morning; I imagine I would have received it a day earlier but the courier delivered it to the wrong UK hub; but I was informed of this and given clear details on when I would receive it - fantastic service from the courier (DHL)! Product was wrapped very securely and in about 10ft of bubble wrap; arrived in perfect condition. Very very impressed and will, most definitely be back! Thanks Digital Rev!"

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Verified
5/5

2012-10-10

"I recently ordered a flash gun from digitalrev.com and was astonished by how quickly my order was processed and delivered to me, I'm usually kept waiting for orders or deliveries days after my estimated delivery time but in this case was caught by surprise by it being early. Thanks to all at the digitalrev team!"

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