Product & services pricing
4.01/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.58/5
Customer service:
4.66/5
Return/Replacement policy:
4.58/5

ResellerRatings
Verified
5/5

2023-07-19

good work

"Manager responds well, investigation seems to be going well"


ResellerRatings
Verified
5/5

2023-07-17

Highly recommend

"Guys were amazing and on top of everything. I got myself into a pickle (self inflicted) and these guys were able to help me out of a potentially dangerous situation. Highly recommend"


ResellerRatings
Verified
5/5

2023-07-12

good work

"Listened to my problems thoroughly, explained the process well, worked a payment plan and reassured me of their success that I’m looking forward to"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2023-07-11

professional & friendly staff

"The sense of urgency that every team member demonstrated was greatly appreciated, the professional & friendly staff make the whole process easier."


Verified
5/5

2023-07-10

very helpful

"Digital Forensics was very helpful in taking care of my issue!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-05

Service has been excellent

"Service has been excellent. Very knowledgeable and timely. Will definitely recommend to friends and family if similar services required."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-07-03

Very helpful

"Very helpful and insured me with what’s going on."


Verified
5/5

2023-06-29

professional service

"Extremely organized and helpful professional service"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-29

I am very impressed

"I am still very anxious due to the nature of the situation, however based on the performance of everyone so far I am very impressed."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-26

I am very impressed

"I am still very anxious due to the nature of the situation, however based on the performance of everyone so far I am very impressed."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-19

thank you guys

"Hopefully good as Ku case is still being managed but it has been. Good and it’s all over thank you guys."


Verified
4/5

2023-06-14

my problem was solved

"It all worked well and my problem was solved very quickly"


Verified
5/5

2023-06-13

The digital forensics team is very knowledgeable

"The digital forensics team is very knowledgeable and help put me at ease in spite of the situation; I look forward to a suitable outcome"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-06

I have had great experience with Digital Forensics

"So far, I have had great experience with Digital Forensics. My account manager has been helpful and responsive and the analyst team has been thorough. I would definitely recommend."


Verified
5/5

2023-05-17

Absolutely amazing

"Absolutely amazing help and very understanding"

Pricing of products and services
Likelihood of customers making future purchases