"Bought a projector lamp from www.kinetiklamps.co.uk an offshoot of digital fusion. This was bought on a next day delivery. 6 DAYS later I have been told it has been despatched.
Customer service is a joke, you ring and speak to a abrupt, short tempered person who seems like he has not got the time of day to speak to you.
AVOID AT ALL COSTS"

"WASTE OF TIME.. Item is in STOCK..Confirmed my order on the day I placed it.. I really needed the item next day so paid extra for the next day delivery service and emailed for confirmation which I got. 17.25 Next day I email to find out where my delivery is.. and guess what.. Item is NOT in stock.. Sorry for the inconvenience.. I will NEVER use these jokers again"

"!!DIGITAL-FUSION, WARNING!! I placed an order for a d-link dir-300 router on Thursday 17-07-08, received a confirmation email advising of a 3-4 day delivery. With no sign of the item on Tuesday 22nd I telephoned digital fusion to be met by the poorest excuse for a front-line call representative, ever! He advised me that the item had gone out of stock & only just come back in. On asking as to why I had not been advised of this he said he could not get through (2 contact number with voicemail & email)!! With assurances it would be delivered by Thursday I gave him the benefit of the doubt, more fool me. I Called two days later as still no router, excuse this time, we lost your order!!"