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Verified
5/5

2013-12-31

"A great IT re seller company. I ordered a printer that was in stock and called back after I received it to order another. They were out of stock and found the same one for me from a third party. Excellent customer service."

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Verified
1/5

2011-09-29

"They are seriously a bunch of jerks over at this company. First off I ordered a printer, went through the check out and thought it was fine....after waiting two weeks I decided to give them a call. They said they emailed me two weeks ago(not true) letting me know I need to pay additional shipping because they charge for anything over 5 lbs. Why don't they have a calculator do this before I can make the purchase complete? I have no idea. So I submit the extra $30 to get it shipped....two weeks later a box appears with clear black letters saying refurbished. Well I specificly ordered a new one because I personally hate refurbished ones. I call them and ask them what is up? They say that I ordered a refurbished one and there was nothing they would do. Well first off I printed the invoice and description page clearly stating that it was brand new, not refurbished. I sent them scans and they have not responded. Thankfully I used paypal which will ensure I receive justice for this idiocracy!"

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Verified
1/5

2010-08-03

"I ordered an LCD screen for an HP laptop on the 15th of July. I paid via paypal. There was never any confirmation of shipment, no communication what so ever. I tried calling 5 times over 2 weeks and left a voice mail every time. No one has called me back. I tried emailing and going through their online support, but have also never received a response. This screen was for a customer that came in on the 12th of July. The order was placed on the 15th, and here it is August 3rd now. I have tried and tried to contact someone for an update. Even if the screen is not available, please just call me back or refund the item. I have gone through paypal and filed a claim because it has been almost a month with no contact. I have no idea if the item would ever be sent out, and at this point would just like my money back. "

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Verified
5/5

2010-06-07

"Sales rep was Theresa she handled my order very well. Shipped out right away. Yes I will order here again"

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