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Product & services pricing
4.47/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.76/5
Customer service:
4.65/5
Return/Replacement policy:
4.72/5
Featured Review


Verified
5/5

2023-02-17

PC RE-DO

"I have an original BOLT PC, Still Working. Wanted to Upgrade to WIN XI. But NO TPM for this Model. Looking for Small Form Factor PC. Thought of BOLT X. Was surprised to find AMD inside. Gave it a try. Received PC. One Week Later, NO BOOT, Returned PC. Two Months later Received Repaired PC. Three Months later Same Issue. Called Tech Support. Phil asked me how I would like to Resolve this Problem. Replied I was NOT happy with this Model, wished to Exchange to an Intel inside. Brian at Digital Storm's Customer Service and Phil in Tech Support made this a Reality. Thanks Brian and Phil... WJS"

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Verified
5/5

2023-02-15

art

"even though there were certain issues in the buying of the computer through a international card, the final purchase was possible through international transfer. When I received the computer the details in packaging were formidable, after plugging it, it was definitely an assurance of the art this people make.
4.7/5. There should fix the international buying issue.
"

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Verified
5/5

2023-02-11

A well Oiled machine

"The entire process was easy, from selecting the components to understanding prices until shipping and delivery with automatic updates. "

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Verified
5/5

2023-02-06

Highly recommend

"Love the fact that every computer is built as it's ordered they also let u know every stage u are at shipping was a day early u have to sign for it so no.worries about it getting stolen and very easy to set up I will buy again definitely "

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Verified
5/5

2023-02-01

A Company That Seems To Care

"This is my second order from DS and once again, they don't disappoint. My PC arrived after a short delay due to the holidays and looks, as well as runs, wonderfully. I couldn't be happier with my machine and their customer service was quick to answer any questions clearly and accurately. Everything arrived well packaged and immaculately clean. Set up was simple and aside from having to install a few annoying Windows 11 updates, everything was ready to go out of the box.

Their pricing is great for the product you get, you can tell these guys care and put a lot of effort into building every machine that gets ordered. It really seems like they don't cut corners when building these pcs.

I truly love these guys and plan on ordering from them again in the future when the time to upgrade comes.
"

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Verified
5/5

2023-01-31

Love these machines

"Love these machines. I purchased gaming computers for my 4 grandchildren and they just love them. I recently purchased and am waiting on a machine to be built for my self. The machines are built well and customer service is outstanding. "

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Verified
5/5

2023-01-31

Excellent System & Service

"We've always built our own systems but as our CAD/CAM software got better we started looking for a system built for the graphics and number crunching. We found Digital Storm on a google search. Their build components were exactly what we were looking for and we were able to upgrade and customize as needed. We bought our first system and were totally impressed. We recently bought a second workstation and will be ordering a third this month. These are quality systems. There is constant communication to keep you updated on the build process. The packaging is first class and all internal components are secured with expandable foam. Support is just a phone call or email away. Very satisfied!"

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Verified
5/5

2023-01-29

Great Company

"this is the second time that i’ve ordered from Digital Storm and they have not disappointed at all! They are on top of their customer service and tech help with any and all issues! Top notch builds!"

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Verified
5/5

2023-01-25

Digital Storm Velox Custom PC

"Ordered my Velox in early Dec 2022, arrived safely via Fedex in about 6 weeks. Was worth the wait! Using this computer for astronomical image processing. Processing which took minutes on my Dell gaming computer took seconds on the Velox! Checked all the components and everything was tight, nothing loosened up during shipping. This computer weights 65 pounds so get help moving it around, same build quality as an M1 Abrams! Highly recommend Digital Storm and the team of people there!"

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Verified
4/5

2023-01-25

Digital Storm Experience

"Digital Storm has been exceptional with customer service and tech support throughout my purchase experience. We had some unforeseen delays that were out of their control with the chassis that I purchased. They were helpful enough to suggest an alternate chassis with the same quality and performance ready to go. I finally received my Digital Storm Aventum X PC and the experience has been overwhelming and well worth the wait. Thank you Digital Storm for your awesome flagship PC and I will be back very soon!"

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Verified
2/5

2023-01-20

Add about a month to the estimated shipping date!

"I was advertised a free digital code for warhammer with my 4000.00 build but by the time they finally sent the pc the code was expired. When I emailed them for a resolution they emailed me that it is resolved and promptly closed my ticket and will no longer respond. "

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Rep reply posted 2023-01-25
A rep from Digital Storm, digitalstormonli, has responded:

“We're sorry to hear about your experience. The holiday season was hectic and created a huge backlog, this was unfortunate, and you're right; our team should have reached out. I will share your feedback with Management. Regarding the game offer, those are controlled by our partners, such as NVIDIA. However, we can still try to get you a different game offer if that's the case. Can you please email (alex@digitalstorm.com) with your order details so we can help take care of you.”


Verified
5/5

2023-01-16

Excellent Service and Products. Definitely Recommend

"I found out about Digital Storm through a School of Motion newsletter after having a tough time trying to decide how I wanted to build my PC and by who.

When I visited the site, I was excited to see the options available for the builds and decided Digital Storm was perfect for me.

Once I placed my order, my machine was shipped out after a few weeks as Digital Storm took great care in building out and testing my machine. FedEx delivered my machine with no hiccups, which is always a plus.

Overall the process was very straight forward and easy; I also loved the flexibility in the payment options that were available.
"

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Verified
5/5

2023-01-14

Excellent work!

"This is the 1st time I have gone with a custom build and I don't think I will ever buy from a BOX store ever again. There was a time when I built my own PC's but now after this I think I'm going to get lazy and let Digital Storm do all the building.
Excellent work, job well done.

G.S
"

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Verified
5/5

2023-01-11

Awesome PC Build

"I was blown away with the service from Digital Storm. With this being my very first customized gaming PC. I found that customization and ordering process for the type of my PC I wanted was very simple. I really liked the fact that the customization process would immediately flag potential conflicts among certain components as you started to pick and chose your parts (i.e the initial battery supply listed won’t support the GPU that you upgraded to.) They always responded to my emails and phone calls in a timely manner. I also liked that the PC was packaged with great care. Im beyond happy with the product I received from Digital Storm."

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Verified
5/5

2023-01-08

On Point

"Recently bought a gaming laptop and I am just in love with this machine. Digital Storm kept me updated through the entire build process. Designing to delivery took only 3 weeks that's amazing. I am completely 100% satisfied with the decision to try this company out. Definitely recommend them to anyone."

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