"My experience with DigitalMonster was pretty good. The camera arrived quickly and was well packaged. The SDHC card came a day later. Overall, I'm happy with DigitalMonster and would purchase online from there again."

"My experience was excellent. I heartily recommend them and the price was good."

"I am writing to express my appreciation for the excellent customer service that I have received from digitalmonster over the years.
I recently had an issue arise whereby I needed to return a product due to a mistake that I had made (I had ordered the wrong Lens). It was outside of their return policy period, but they still graciously and kindly accepted my return.
That's how you build loyalty and I have found them to be terrific in all of my dealings."

"Digitalmonster.com was wonderful to work with. I was hesitant at first to order my new camera through them because I had never heard of the company before, but they had the lowest price by far for the Canon 6D I wanted. After I place my order I received a phone call from them to double check my information and to verify that I had actually intended to purchase the import model instead of the US model which I hadn't, thank goodness they called. There was a price difference to get the US model (still cheaper than anywhere else) and I was waiting for a large deposit to clear into my bank account but the funds weren't yet available. The rep was able to charge my card for the amount of my initial order and then held the remaining balance until my deposits cleared two days later, and then when I called to see if I could upgrade to 2-day shipping to have my camera arrive in time for some upcoming photoshoots they were able to easily make the change. By far some of the best customer service I've ever had for an online purchase."

"Rep on the phone told me there was a significant difference between the USA version and the Import version of the Canon 5D Mark III, when in fact, there wasn't any difference in the camera itself. The fact that this bait and switch tactic is warned on several forums on the internet makes this online store highly suspicious and I will never shop here again."

"I had heard from a few people online that DigitalMonster.com was a good site for buying cameras, TVs and other electronics, so I decided to check it out. Turns out, it's actually a GREAT site. It's got a fantastic selection of merchandise, the site is easy to maneuver, and everything is really organized and professionally laid out. I came close to ordering a couple things that I wasn't even on the site for originally (their section on LED TVs was my favorite)! So many cool items catch your eye while browsing. On top of all that, the site is very safe and secure. I had no problems using my credit card on it; they even have a 1-800 number that you can call at any time, how awesome is that! My order shipped fast, product arrived in good condition and was exactly as described. No need to return anything, so I don't know how customer support is, but I'm satisfied with my purchase. I will most definitely be a repeat customer! If you're looking for a solid place to buy camera's, TV's, appliances, and all kinds of other cool stuff online, I can tell you DigitalMonster.com is the place to go. Also, if nothing else, be sure to check out their camera section, you will be blown away by the prices and variety they have!"

"Great experience. No comparison when it comes to getting full specs on items under consideration.
VERY pleased with purchase!"

""It is always a pleasure dealing with Digitalmonster.
They take customer support to a higher level.
Whenever possible I will give my business to digitalmonster.""

" It is so rare that you order a product and are pleased in all regards. Ordering with Digital Monsters exceeded all expectations and allowed for a sublime experience! The customer service was unbeatable, from the advice as to exactly what suited me best, through to payment options and giving me a better understanding of exactly how it worked! Their immaculate staff ensured a smooth transaction from start to finish.
Digital Monsters boasts free shipping. I was particularly impressed with not only the cost of shipping – you can’t beat free - but also with the quality and care that was put into it! The packaging was pristine: there was absolutely no chance of my products being damaged. The speed was unprecedented – I am talking insanely fast! It is quite evident that they take pride in what they do, and they intend to do everything in their power to make the customer happy.
The entire experience, from first entering the website to the product arriving at my door has been flawless and enjoyable – the prices are unbeatable, and with this quality of customer service, shipping care, and products in general they are definitely going to be my first stop for all things electronic in the future! Such a company can be extremely difficult to come by, I am very glad I found them! Would definitely recommend to everyone and anyone – an extreme pleasure to deal with! "

"I ordered a canon 5d markIII camera with lens, did not know i was entitled to their superb free overnight shipping on my order, and called customer service and was very impressed with them. I told them about the mistake i made and within 1 minute i had an email confirmation that shipping for my camera was free.

The order was placed on saturday when the merchant was closed, and i called them for correction which was made on sunday already! Camera in hand tues. morning. I would not hesitate to order from this firm again, they have great service.No bait and switch, did not try to up sell got just what i ordered and amazing support."

"I have purchased twice from DigitalMonster for different Canon lenses. On my 2nd purchase with them I was so blown away with their level of customer service of not just taking care of the order, but taking care of the customer that they have totally won my loyalty in future purchases.
Their deals are fantastic and they are #1 on my list for Canon."

""Digitalmonster has the best prices possible on all Canon cameras. The products are great very high end and service here is top notch. I already started recomending them to friends and family""

"I attempted to purchase a T3i, the next day received an email telling me I needed to contact customer support, I did and they said the the Camera is discontinued and my order is now canceled. A week later I attempted to buy a 5D mk3, received a email the next day telling my order was canceled. Contacted Customer Service after 3 attempts, then I couldn't get an answer to why it was canceled. Was then told I would receive a call the next day explaining why it was canceled. Next day came, and no call. So I bought the cameras elsewhere. Rather pay a bit more for less hassle.

*Update*
I was contacted by customer service, they apologized for any inconveniences I had in the purchasing process. And for my troubles, I revived Free of charge Extended warranties for the Two cameras I purchased elsewhere. Was surprised that they went the extra mile to satisfy someone who wasn't even a paying customer. I'll make sure to give them another shot for my next camera purchase."

"Item was exactly as described and worked perfectly. Seller was efficient and communicative. Highly recommend."

"I have modified my review based on attentive customer service on the part of Digital Monster. They were attentive to my concerns and did their best to resolve and promised to look into the potentially misleading advertising they are doing.

I was told they would soon clearly indicate that the Canon EOS 6D that they advertise is not the USA model, but a Chinese import without a warranty, a third party battery and a different body material. Though the camera has the same name, it is a different camera.

I will give them 5 stars for this service and will be keeping an eye on the site for a change. If their misleading advertising isn't changed, I will revise in the future.

I was impressed by their customer service and I received the camera quickly and it looks great (have not used it, yet.)

"