"Ariana from Customer Support was amazing! She not only helped me place my order, but she provided me with a discount. Can't wait to receive the beautiful nightstands I ordered. "
"Andrian was very helpful and patient. I could not order right away and he kept following up with me over a period of weeks. He was very knowledgable about the bed and friendly. Thank you!!"
"Ariana had the most patience than just about anyone I have come across, except for my wife...of course. I thought, at moments, she would just give up on the negotiating, but she hung in there, to my satisfaction. As long as the delivery goes well, Ariana just made my day!"
"She was extremely helpful in anwering my many questions and walking me through the online ordering. I am looking forward to getting my dining set. She was able to offer a platinum delivery service that I am sure my husband will appreciate!"
"This was my first 'major' purchase online, and I had more than a few questions. I was paired up with Ariana from the sales side, and could not have been happier!
All questions were answered, items explained, and financials sorted, all while helping to put me at ease with the purchase... Make that multiple purchases (3 to be exact).
Thank you for all of your help Ariana, you are a true asset to your team!"
"Initially, Rio answered my concerns. She was kind and considerate. As her shift was ending, Ariana took over and worked on and off for an extended period of time patiently answering multiple questions, dealing with the time delay of computer issues as well as deliberation with family members. Thank you, Ariana, for work exceptionally well done!"
"Ariana was great. Answered all of my questions. I had some concern with shipping and she was great."
"Ariana helped me place my furniture order with a lot of patience. She understood my security concern and went the extra step to have IT modify an item so I can place the order online. Thank you for going the extra step! Additionally, she provided me with discounts and had a pleasant conversation the entire time! She is great at customer service and her patience is outstanding because I was looking around before making the final decision to purchase a bedroom furniture set. Thanks again for your service and the manager for the discounts!"
"Ariana was very helpful and patient. She helped me to get the best discount on shipping so I could afford a new dresser. They beat the best price I could find by at least $80 and I got 12 month financing instead of 6 month financing which was the best I could do with the cheapest competitor. So my payments will be at least half of what it would have been with the other company. I told her one of the stipulations of the sale is that I had to get approved for financing. She waited patiently for me to fill out the application. Once I was approved, they were very thorough to make sure they got all of the details right. Read things back to me and explained things well. Professional. Courteous. Can't wait to receive that beautiful dresser I didn't think I could afford!"
"Ordering online for furniture is my 3rd time and Ariana has made my shopping experience so very helpful and her patience is awesome. I had to have things spelled out to me and she cleared up all my concerns when ordering my dinette set as to is the 18" leaf included though it doesn't show up in print in my order placed. Yes, it is included in the set I chose, so I felt a lot better knowing this AND, it was after I had placed my order, so she rechecked again for me and also about the quantity of chairs, so all is well thanks to Ariana's attention to details she provided me. "
"I spoke with Andrian over the phone while completing my purchase. I was impressed by his knowledge of the company policies and his attitude. We’ve been shopping all day for furniture, store after store, and I think Andrian was the nicest sales representative we met with (and he was at a disadvantage being over phone). Everything has been great so far and I will edit this review with more information after we receive our furniture."
"Ariana was very patient and helpful. I would recommend her to all my friends and family. "
"Excellent experience. I knew what I wanted. Gave them my price quote from another vendor and they provided me with a great deal for my selected bundle. Great customer service by Adrian A. Now just waiting for delivery"
"I was shopping for the best price on a high-end piece of Bernhardt furniture. I spoke with Andrian, and he beat the lowest price I could find, by about $100.00. He went out of his way to make things very easy for me. I look forward to receiving the furniture!"
"Our rep that helped us was Andrian A,
we forgot to mention his name.."