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Verified
5/5

2013-08-28

"DinoDirect is a great site for me, good in service and product.
I would like to buy more from Dino if i get the chance.
"

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Verified
5/5

2013-08-28

"just excellent, the products and the prices are very good, but the attention pre-sale & after-sale was excellent! I absolutely solved all the problems I had in minutes! absolutely recommended!
Cocoa rocks!
"

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Verified
1/5

2013-08-27

"27-Aug-2013
I placed the order for a Baby crib from DinoDirect. As there were multiple options, I was unsure about making a choice. One of the customer service executive Ms. Lulu helped me a lot to identify the right product. Truly appreciate her support. Hoping to receive the product at the earliest. Will provide my inputs as soon as I receive the consignment.
05-Sept-2013
My Order ID is 523989I4-DD which was placed on 27th August 2013 based on the product availability confirmation and as suggested by DinoDirect executive LULU. After 7 day, when the status of the order completes stocking up and packaging, now I get a mail stating the product is out of stock. This is unbelievable, that after the product is packed, how can it be out of stock?
How can there be multiple slips?
Is there a solution?
"

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Verified
5/5

2013-08-27

" I'M A FIRST TIME CUSTOMER FOR DINO DIRECT. MY FIRST SALES REP WAS COCOA & I WILL NOT EXCHANGE HER FOR ANYBODY ELSE. SHE IS SO POLITE, HELPFUL, VERY PATIENT,HONEST & VERY CLEAR WHEN SHE EXPLAIN THINGS. I DON'T EVEN KNOW HOW TO USE THE COMPUTER BUT SHE TOOK ME STEP BY STEP HOW TO PURCHASE MY ORDER.I DO RECOMMEND HER TO ALL NEW CUSTOMER OR TO REGRET CUSTOMER OF DINO DIRECT BECAUSE I HONESTLY BELIEVE SHE IS A PROBLEM SOLVER & A LIFE SAVER. SHE IS SO HONEST & GENUINE. I WILL LOVE TO SHOP AT DINO DIRECT IF EVERY SALES REP WERE LIKE HER. THANK YOU VERY MUCH COCOA FOR HELPING ME "

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Verified
5/5

2013-08-26

"enjoyed communicating with managers Summer and Terasa. Very polite and friendly people! I had some problems with the ordered the tablet. On this issue we are talking! While this is only an evaluation of the service!"

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Verified
5/5

2013-08-26

"Constantly make purchases at the store. The delivery speed is faster than in other places, often carry out different actions do discounts. I am satisfied with the store."

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Verified
5/5

2013-08-25

"Adorei!

Fiquei muito satisfeito com minha compra. Por ser do outro lado do mundo pra mim, achei que demoraria muito, mas foi tudo bem rápido, algo em torno de 1 mês.

E o suporte por e-mail, também é muito eficiente.

mas uma vez, parabéns.
"

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Verified
5/5

2013-08-23

"it is a good website and also has patient customer service. The commodities are of good quality and look really pretty. overall, it is a nice shopping experience."

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Verified
2/5

2013-08-22

"Before, I was fascinated DinoDirect - now it's not. I've recently been very disappointed with its capabilities. A fraud and swindle. There are certainly cases of normal, but abnormal cases they fight hard - just ignore the reviews and removed, so that no one knew about the problems. I do not believe it is too much trouble and they appear different conditions. To get messier and many poorly understood. I am not happy with the new behavior DinoDirect, they ceased to cherish the opinion of customers."

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Verified
5/5

2013-08-22

"I made several orders at this webpage. At first, good price (but several mounth ago it wa better - low), good quality. I ordered toys for my baby, trimmer to my pet and a lot of things for iphone. I really like it all."

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Verified
1/5

2013-08-22

"Previously was a great company with a great selection of products for all occasions. You can buy these products of different qualities and prices. But afraid - you can fool - or will not send the goods, or lured out money and undo others after the rule change. I do not rejoice in new purchases on DinoDirect"

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Verified
5/5

2013-08-22

"I liked the quality of service on Dinodirect.com, purchased product (tablet) was delivered on time."

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Verified
5/5

2013-08-22

"Wow, I really like this site. I bought one tablet for my little nephew. The tablet really works great. My nephew is happy. Highly recommend this site."

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Verified
1/5

2013-08-21

" I ordered 2 lamps from Dino Direct some 2 weeks ago after 2 weeks the item still did not arrive I sent them a e-mail and 2 days later they replied and said that due to the weight of the items I would have to pay $75 USD or they can not ship the good I asked questions but did not get any answers from there Customer services Dep't just another demand for money if I was to pay this demand I could of got them cheaper Avoid this company I still have not had answers or my money back. The response fro Dino Direct was to cancel my order and will put the money back in to my account after 7 days this is because I would not pay $75 the total cost of the goods was only $120 I had paid $64 that's $139 delivery this was not a satisfactory result for me I think that Dino Direct are patronizing "

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Verified
1/5

2013-08-18

"I purchased goods for $102.64. Dino chose to use DHL. I live on a farm in southwestern Ontario. I can be in the house on notice. DHL claims it called twice and there was no recipient at the residence to sign for delivery. I was, on the farm, but not in the house. DHL did not leave a message about their attempts to deliver. I suggest that anyone with an IQ above zero would realize that on a farm delivery without requiring a signature on delivery or notice of delivery is commonsense practice. Neither Dino or their chosen carrier, DHL, are blessed with sense. The goods have vanished into the maw of DHL Dino advises that they are not responsible for safe delivery to me and I have no right to a refund . J. B. Gregorovich. 18 August 2013. ****@****"

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