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Verified
5/5

2013-02-23

"Dino Direct is the best. Specialy their agent Otta, who helpen me any time!! Thank you for existing!"

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Verified
5/5

2013-02-22

"When I saw the price of the extension tubes I did not expect much quality. When the goods arrived I was surprised of the excellent quality for such a small price!"

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Verified
5/5

2013-02-22

"Hey,am glad i have the opportunity to write now,i placed an order on dinodirect. I like the color and black and white ink. But you should send detail instruction in English rather than another language as it is common. I like your service. I am glad I took the phone to
received the same phone again a friend
again to make shopping with dinodrect
dinodrect to be reliable. Dinodirect offers a huge variety of merchandise at decent price. Shipping is fast. Prices are good. Would like them to improve their website layout, so products and categories are more organized. Very quality products. Good service. Many sale products. Quick shipping.
"

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Verified
5/5

2013-02-22

"Very very good site, I strongly recommend everyone to buy in it!"

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Verified
5/5

2013-02-22

"Excellant,fair and courtesy return ,from Otta"

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Verified
5/5

2013-02-21

"And I like to DinoDirect fact that it is possible to buy anything, and for $1000 and $1. And all of this will be delivered around the world. With Customer Service I am also contacted - it was all clear, and I have always solved all problems. Returning the product did not have - I always have been all right. I advise everyone to use this store."

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Verified
4/5

2013-02-21

"It was my first experience with DD.
I am satisfied.
Thank you very much, DinoDirect!
"

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Verified
5/5

2013-02-21

"Customer service is outstanding! "

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Verified
4/5

2013-02-21

"I had ordered for pop up flash diff-user from dino direct. In the first stance the delivery failed. But Dino direct tok pains to redeliver the consignment.

Efforts taken is appriciated.
"

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Verified
5/5

2013-02-21

"I ordered a costume from DinoDirect a couple months ago. I was bit nervous since it was my first purchase from their website. I was really pleased with the cheap price of the outfit plus they included automatic free shipping on their site. The only down side is that the free shipping takes forever (warning). I was really scared that the costume wasn't going to come in time for the event I was planning to wear the costume to. Their customer service is great! I came to them often because I was scared it was going to come in time, but indeed and luckily for me I'd say...it came 2 days before the event. I'm happy with my purchase! DinoDirect was very easy to use and order from. The pictures of the items I purchased was very helpful."

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Verified
5/5

2013-02-21

"I also had a good buy on Dinodirect. But I had not a good case. I once ordered and paid for a flashlight - a simple, small and inexpensive. A few days later I was told that they had run out of stock. I was upset. Contacted by Live Chat with guys from Customer Service Center. They informed me right away that no such flashlight and never will be, they are removed from production. They immediately offered me a replaced for any other product, even a bit more expensive than my flashlight. I quickly agreed to about the payment. I was pleased. Customer Service Dinodirect always on top."

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Verified
5/5

2013-02-21

"Ive had great experience on DinoDirect. Customer service is good especially with the online chat service we can get immediate reply. Wide range of products to choose and the products are low priced, also cant forget about the many coupons available. To sum it up, im very pleased with the experience and recommend it to all."

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Verified
5/5

2013-02-20

"Doing business with Dinodirect is great; besides getting value for money through their vast listings of goods, it is very convenient to have all your chosen goods delivered free of charge, and lastly, but definitely not the least, the customer service is excellent, where e-mails and queries are answered immediately and remedial action is always offered. From my experience, the couple of times I had undelivered items, they were re-shipped free of charge and eventually received in due course.

Note for Dinodirect: The Order number entered below in the proper field box is the "Original Order Number" corresponding to the date entered in the other respective field box; the reshipped order had its order number replaced by Order Number: 269P3527865-DD. Thank you.
"

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Verified
1/5

2013-02-20

"I had a problem with a malfunctioning camera I purchased thru DinoDirect, I have discussed the problem with Otta in customer service chatline and was promised from Otta a full refund plus my incurred return postage costs which she claimed was approved by DD and a full refund returned once the camera was received.
I have received the refund for the camera but not my postage costs as promised, this camera was a fake & I should never have had to pay to return this product, now I am out of pocket $30.
I will never purchase anything again thru Dino Direct, I feel extremely betrayed being lied to, this is the price you pay with dealing with fake products and Dino Direct, money is more important to them than an honest business, good luck to those taking a chance with this mob, nothing but fraud.
"

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Verified
5/5

2013-02-20

"ordered a sbb key programmer it did not work when i got it but after working with customer service they shipped out a new one with no problems great company to work with. will order again in the future and Recommend to others"

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