"I bought my first watch phone from Dinodirect.It's Good quality. Looks cool for a watch....wish there was a leather band. Speaker works great and interface is user friendly. Battery lasts reasonably well but haven't used a lot for phone calls. Overall a great value! Recommendation - hope you add support for all features with iPhone "
"I bought a smart watch from Dinodirect.Received the package 7 days latter.It just did everything I expected.Prices are also cheap according to the quality.I am very satisfied and would recommend the website to my friends."
"Never buy from these guys.. I never got tracking or receipt for my purchase of a wireless charger for my Galaxy S5. I didn't receive anything until I filed claim with paypal. When I finally recieved my product a weeks later, it didn't even work."
"What the heck are in Dinodirect? Fake fake fake
I ordered http://www.dinodirect.com/women-suit-two-tone-cotton-slim-long-sleeve.html
And what I got was not even closer to the picture!!
I am very disappointed in them.....
It took them more than more than a month to send it, and the responds was so poor.
PLEASE BUYERS BEWARE, THIS SO CALL DINODIRECT ARE SELLING JUNKS.... NOTHING BUT FAKE THINGS "
"i ordered a ps3 controller from them, and i received a defective controller that malfunctions when it vibrates. I filed a complaint through their website which they never responded to. I tried emailing and never got a response from them either. I was going to file a paypal claim, but i know how paypal works and i would have to mail back the controller to china which would cost more than i paid for controller. So i figured i would just warn people about the garbage this company sells so they don't make same mistake."
"Extremely disappointing. After waiting way too long I found that when it arrived that the size chart given on the product page is incorrect, full of mistakes and caused me to order the wrong size. After multiple emails and opening a RMA to return the cloths did not get any response. Eventually I got a hold of someone with a live chat. That also did not help since it took me half an hour to try and explain that I want to return it since their size chart is wrong. After getting the address I was told to give them a tracking number when returning the cloths. This will cost more than buying it again from them and they dont want to accept me returning it without a tracking number. Either that or they do not have anyone looking at the two emails a sent them the last couple of weeks. So, quality was bad, product page incorrect (some measurement gave inches and cm and according to those figures 41.1 inches = 114 cm, its actually 104 cm, THATS 10CM WRONG!!!) And zero customer service! "
"I would give them 0 stars if I could. Keep away from Dino-Direct, they charge your credit card immediately on order, even if the product is back-ordered.
After a two month delay, I cancelled the order. Instead of refunding the charge to my credit card they keep sending alternatives that are not even close, or offer to give you dino-dollars instead of a simple refund. Their refund policy is essentially a fraudulent scheme to retain your cash for no service. I suspect I will need to get my credit card company involved. Not worth the aggravation."
"Good morning!
My experience with DinoDirect website has been pretty good. I live in Spain and orders tend to be long and still get my order sooner than expected. Everything came nicely packaged and protected and communication with the website has been very simple and good.
I recommend it."
"This was my first purchase from Dinodirect. The buying process on the website went very smoothly, all I did was to search for the product, read about it and then when I decided to buy it I just laid it into the cart and checked out with paypal. What I especially liked was that there was no requirement of creating an account when buying. I recommend though that you create an account later and link it to paypal because then Dinodirect will remember your purchase and you may get vip points and other benefits. The price for the product was at the time of my ordering also the lowest I have found on any webpage including auction sites.
Will definitely consider dinodirect for future purchases."
"This company is a rip off! Do not order anything from them. I ordered a product in April 2014 and it is now June 2014 and I still haven't received my product. They provided me with a bogus tracking number to track my order."
"Stay away! I ordered in Feb. 2014, never received my purchase, and am still trying to get my card credited for the items they never sent! What a nightmare! THEY LIE!"
"My experience with DinoDirect has been incredible. i always get just what i asked for. thanks dino direct my ps3 controllers and xbox 360 parts work great!! i recommend this site to everyone interested in ordering something. if u ever have a problem there are several great customer service representatives to help u."
"My initial order instructions were not understood. DinoDirect contacted me multiple times to try and resolve the confusion. I was impressed by their service. Ultimately, we resorted to a web chat to figure things out. My service agent, Elaine, was quite courteous and helpful."
"I want to tell their story about DinoDirect. I did order. I found this great for measuring instrument, its price was very attractive. I paid for this product. It took 2 weeks and then I find that the order status "Not in stock". Is this normal. You pay for the goods, and it later out of stock. What is that system? I was very indignant. Contacted them - I immediately said - pay extra - we will send the goods. I am even more troubled. Had to fight lengthy negotiations with them until I sent a similar product. New order issued but not yet sent the parcel. I now fear that the second time it did not send. But in general, I'm not happy. It's a bad system"
"It was my first time ordering from DinoDirect and I had payment issues. My service manager, Loria, helped me and reassured me that everything is ok. DinoDirect has great customer service and I hope my first transaction goes smoothly so I can go back this website to buy more products. Thanks again Loria!"