ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-05-29

Excellent customer service

"Placed order and shortly after I placed the order I received a call from a customer service representative. She informed me that one of the items I had ordered wasn't compatible with the other items. And said she would replace the item with a item that was compatible and it was about $20 cheaper. And I had ordered 8 of those items. So with that call she saved me $160 and the frustration of ordering the wrong item and having to return it."


Verified
5/5

2017-05-25

Amazing company .

"Highly knowledgeable customer support, answered all of my questions re which fixtures to buy for my retail store. Very efficient , prompt delivery!! Overall great experience! I highly recommend Direct-Lighting for all
lighting needs.
"


Verified
5/5

2017-05-24

Great service and product

"My order was received quickly and the products were great."


Verified
5/5

2017-05-15

Nice lights

"The lights are very nice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-15

On-line order of track lights

"Good Web site; Wide Selection; Straight forward ordering; Quick response"


Verified
5/5

2017-05-13

Delivered as Promised

"Easy to order, arrived on time, great products."


Verified
5/5

2017-05-11

Our Track Lighting:

"We were extremely pleased with our order. Your Company delivered on time, had easy directions for installation, and it really looks nice in my Kitchen. I was surprised by the amount of light, of the 3 we put on the track, It was just the answer to my kitchen needs Thank-you "


Verified
5/5

2017-05-10

Good prices, Quick service

"Ordered four track heads, they were delivered quickly. The price was great and they look like they were built in the same factory as the Pricier WAC track heads"


Verified
5/5

2017-05-06

Experience

"My experience was good enough fror me to order 3 more."


Verified
5/5

2017-05-04

Always enjoy shopping here

"Great service, awesome selection of products, quick shipment."


Verified
5/5

2017-04-19

Great!

"Fast shipping, fair price."


Verified
5/5

2017-04-19

Direct-Lighting Customer Review

"Great shopping experience. Low prices and extremely fast shipping service. Excellent range of products available. My last order was placed on a Sunday evening and was out for shipment on Monday. Customer service representative was very helpful and possessed the knowledge to immediately respond to my numerous questions. I have recently place two orders with this company and received the same outstanding service on both orders. I will be a repeat customer for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-04-18

Prompt and courteous service

"Customer service was very accommodating about my apparent deficiency in two ordered items and prepared to send courtesy replacements; I found the two missing connectors packaged with the track heads, and called back to cancel their courtesy initiative. All in all, very pleasant and professional. Would definitely purchase from Direct-Lighting again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-04-12

great customer service

"Very nice and very helpful ! will deff order again!"


Verified
5/5

2017-04-06

Great experience.

"The lights are beautiful, exactly as advertised, and arrived on time."