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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2015-12-05

"Still waiting, Been over a week now. ????????????"


Verified
5/5

2015-12-04

"Good prices, product arrived on-time and quality as expected. Will definitely shop again!"


Verified
5/5

2015-12-04

"Had what I needed, shipper same day. Very satisfied"


Verified
5/5

2015-12-01

"quick delivery, lights look good. Installing them today on the pergola."


Verified
4/5

2015-12-01

"This order arrived quickly from a web site order.
However, when calling to check on the order, customer service could not find my order by phone number, email or name and visa had not been charged. When I scanned and emailed the order to them, they put it back together and informed me my order had already arrived! Which I then found in our building.

Thanks,
Belynda
"


Verified
5/5

2015-12-01

"Sarah and Carol are professionaland very knowledgeable. I am so satisfied that overthe weekend I passed your contact information to another person. They indicated that they would be ontacting you shoryly."


Verified
5/5

2015-11-30

"I had a hard to find light bulb. Direct Lightning had the exact match. Prompt delivery. "


Verified
5/5

2015-11-28

"Great customer service. Great product easy web site"


Verified
5/5

2015-11-24

"The phone rep was extremely helpful - and always available if I had to call back with a quick question. The products look at work great.
The price is extremely reasonable as well and The items arrived as promised.
I highly recommend these guys.
"


Verified
5/5

2015-11-24

"Very quick service, items were as advertised, and order was complete."


Verified
3/5

2015-11-24

"I received my order (once FedEx figured out there was a box to go with the tube). However, after opening the box I realized I didn't have the switch plates necessary to connect the tracks to the ceiling (or electric). Given I chatted on-line with Direct-Lighting's rep (and spoke on the phone), I made it clear that I had no idea what I needed to order and am NOT an electrician. At no time did the rep suggest I order the switch plates. I paid ~$22 for FedEx shipping of my 1st order, then when I ordered the 2 switch plates ($14.50 total) I was charged an additional $12.xx for FedEx. I believe if I had been given proper advice I could have avoided add'l shipping charges plus another week of waiting. I changed from 2 to 3 stars because I realize I am partly at fault here."


Verified
5/5

2015-11-23

"Product is great . Lights are beautiful. Fast service
"


Verified
5/5

2015-11-23

"Order process, shipping and delivery went very smooth. The Items purchased was a great value for what we were looking for."


Verified
5/5

2015-11-20

"Product was shipped immediately and upon inspection I found the product more than met my expectations. "


Verified
5/5

2015-11-17

"On time. Quality product. Fair price"