"Easy to order online, always a very good product line, and fast delivery. Thanks!!!"
"Lights were packed extremely well. there was no damage to any of the tracks and lights were all intact. Track and connectors were very good quality. I would recommend Direct lighting for track lighting needs."
"Excellent price fast delivery "
"Replacement track heads exactly as advertised, arrived quickly."
"The packaging inside the shipping box looks like it had been through the ringer. Hopefully all works I won't know for about a month."
"After placing my initial order, I ordered more lights for my booth display. Since the shipping was quite high I emailed them to ask if they 2 orders could be combined. Their response was very prompt and they said that they couldn't since the initial order had already shipped but they gave me a discount on the shipping. That was much appreciated"
"I liked the descriptions and photos provided on the website. Those things helped me make the best choice for my lighting needs. After spending several hours looking at many websites, the products and prices were just what I needed for my small business. My order was filled promptly, and I received it on the expected delivery day. The box was study and well packed to insure my products arrived undamaged. Thanks Direct Lighting!"
"Great experience! Exactly what I wanted. Great price and shipped immediately."
"I ordered and received 4 track light heads. Compared with other suppliers I've dealt with Direct-Lighting was much less expensive. But two of the heads didn't work. Since I'd opened the packages I decided not to try to exchange them for new ones, AND, I'm not sure the problem was with the heads. So I don't want to blame Direct-Lighting, but this didn't turn out as I wished. So I'm less than satisfied. When I tried contact customer service on 3 occasions via phone all I got was a recording that made no sense. I left no message. I don't feel like hassling or waiting for someone to maybe call me back.
The day after this review Direct-Lighting.com called me with an apology and an inquiry about what could be done to make this good. I was directed to a video about making sure the little tabs are horizontal and there is good contact with the rails. They offered to accept the suspect items, but I declined. Shipping costs enough that it just isn't worth the time and money, I will try their suggestion and if it works, we all win, if not, we just cut the losses here. It speaks well for Direct-Lighting.com that they contacted me, and I have to revise my opinion of them upward. I will probably do business with them again because the prices are much more reasonable than the inflated prices specialty dealers ask."
"The order was filled correctly and everything arrived on time."
"I have purchased lighting from you several times and never disappointed. Promt delivery on your part helps me progress on my jobs as an electrician to a completed job and satisfaction of my customers."
"The light is beautiful above the kitchen island. Arrived in perfect condition & when promised."
"found replacement track lighting at a fair price. "
"Customer service was very helpful getting the shipping rates lower for my order as I had made a mistake. They called the next day and fixed everything. Will order again from Direct Lighting. Also quality of LED Rope Lights was better than most China LED products I have purchased at local stores. "
"I found your store easy to find what I was looking for and prices extremely competitive I will buy more in the future I am an electrical contractor and I'm bidding on a auditorium you will get first shot at fixture purchases thank you "