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Verified
5/5

2015-06-08

"good product, fast shipping. will use again"


Verified
5/5

2015-06-07

"Good service, would order again"


Verified
4/5

2015-06-07

"This track-lighing fixture was rather difficult to install in my track. It was hard to push the connection box for this low-voltage fixture far enough for it to become parallel to the track and lock into place.

Don't know if it was an issue with the fixture or the track, but I have several other fixtures installed on the same track. After messing with the hot tab on the fixture for a time with needle-nose pliers, I managed to get the fixture to work, but it required significant messing and pushing.
"


Verified
5/5

2015-06-05

"no problem. got it fast. well packaged. product as advertised. Would recommend to others who are looking for that combination of service."


Verified
3/5

2015-06-05

"Too expensive shipping for small item."


Verified
2/5

2015-06-05

"I ordered 3 pendant lights but received only 2 when the box arrived. I called customer service and was told to check the tracking number. I said I have the package - a light is missing. After being put on hold I was told that my order was fulfilled from 2 different warehouses and the other one was coming in 2 days. It would have been nice to know that in the beginning! I requested the tracking number for the second package to be sent to me via email only to be told that they sent it to me in the first place via email- which they did not. Just terrible customer service. The pendants however were what we wanted, but I wouldn't spend my money with them again."

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Verified
1/5

2015-06-03

"After talking to a rep sent the wrong part, shipping was ridiculous and now I have spent over $50 on 2 orders that won't work! I will not use them again! "


Verified
5/5

2015-06-03

"Quick and easy with next day delivery. What more could you want?"


Verified
5/5

2015-05-29

"I had some things that didn't look right in my order and they quickly reached out to me to confirm that is what i really wanted. I really appreciated that!.
They were also able to get me the products when I needed them—as opposed to the "about 2 weeks" offered by other online lighting companies.
"


Verified
5/5

2015-05-26

"the best service in the world "


Verified
5/5

2015-05-26

"Totally satisfied. I got just what I was looking for delivered in a few days at a fair price."


Verified
5/5

2015-05-22

"Will definitely use again. Fast, reliable, great quality, great prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-22

"order was delivered on time as expected"


Verified
5/5

2015-05-22

"Good as usual. Will order again."


Verified
5/5

2015-05-21

"Ordered online, it was fast, easy and well-designed. "