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Customer service:
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Return/Replacement policy:
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Verified
5/5

2015-04-22

"Skeptical when I placed my "test order of 1 item" I was suprised by how fast they shipped and impressed by the quality of the inexpensive track heads "


Verified
5/5

2015-04-20

"I ordered, they shipped, I received order exactly as promised. "


Verified
4/5

2015-04-19

"Utilizing the Direct-Lighting website I order additional parts for a lighting bar I purchased several months ago. The PAR20 LED light that I ordered this time was the same part number as the one I order earlier. The new part that I received was silver not white. Even though Direct-Lighting is sending a replacement it is costing me additional fees for shipping."


Verified
5/5

2015-04-17

"Have purchased from this company several times and all has been handled professionally. "


Verified
5/5

2015-04-17

"Items arrived quickly securely packaged which made it easy to transport to the jobsite. Everything was as expected."


Verified
4/5

2015-04-17

"Good prices, fast deliver, but I need to exchange 1-2 items as the build quality is not so great on the products I received. While I was able to get most to work, the rest...not so much."


Verified
5/5

2015-04-15

"Very fast! I was very happy with how quickly the product arrived, and it all looks fine and dandy."


Verified
5/5

2015-04-14

"Fast, accurate and generous customer service
"


Verified
4/5

2015-04-14

"Decent product. Not an easy fit with my lighting tracks though. And shipping from CA was too expensive and took too long for such a small box. $20.00 shipping, really? For delivery that took over a week? Next time, I'll go with Amazon."


Verified
5/5

2015-04-14

"Loved the customer service.
"


Verified
2/5

2015-04-14

"Not sure why it takes Direct-Lighting 2-3 days after receiving my order to submit the order to the manufacturer (WAC lighting). This fact is disclosed, but I soon looked elsewhere to buy more of the same items as I was working on a short time frame. The five items that I ordered from other sources after placing order with Direct Lighting either arrived before or on the same day as the item ordered through Direct-Lighting. All prices (including shipping) were comparable."


Verified
5/5

2015-04-13

"We order 21 lamps for our track light system ~ we put them together with the tools provided & took our time installing & they look beautiful. The fragile lights arrived promptly & intact! THX"


Verified
5/5

2015-04-10

"I had really been having a terrible time trying to find the proper lighting for my golf simulator and the people at Direct Lighting really helped me to pull it together. The item was just what I needed and it came in such a timely manner. Thanks Direct Lighting!!!"


Verified
5/5

2015-04-09

"excellent product for the money"


Verified
5/5

2015-04-09

"easy to order, it came in the time frame as advertised, package was delivered to my front door which almost never happens, the packaging protected the light I ordered, and the special options were correctly filled…in other words Direct Lighting employees didi their job - how refreshing!!!"