"THIS IS THE WORST INTERNET VENDOR EXPERIENCE I EVER HAD. HERE IS THE STORY.

I purchased two Pansat 150 on 03/10/09. It took the vendor two days to finally ship my items. When the shipment arrived, there were a couple of missing items. I went through their online customer support via email and everytime I sent an email, I get a reply back the next day telling me to call the store customer hotline number. I called but always get to a voice mail greeting. Finally, I called the store directly and was able to talk to somebody. The store person said he'll look into it and give me a call back but never did. This happened a couple times and when I called back the third time, they said they sent my missing items already. The next day, I recieved a tracking number but the tracking number is for an order that has already been delivered in Florida, 3000 miles from where I lived. Again, the phone calls started again and the same promises of "OH, WE'LL LOOK INTO IT AND CALL YOU BACK". Two weeks have passed and I still have not recieve my items. I'm usually easy going and it takes a lot for me to go online and write a review. This is my first review ever from a 10 yrs online purchasing experience. I would not ever ever ever buy from this vendor again. You have been WARNED."