"I ordered a battery from Direct and neglected to enter a discount coupon code offer I received. When I discovered this, I contacted Direct and they graciously issued a credit further the discount. I am very appreciative!"

"Only wish it was in a protected box when shipped and not in a plastic bag. A box would have protected it more."

"Great service and shipping awesome job "

"Fair price. A little slow on shipping. Order was accurate."

"Instead of going with free shipping i paid for priority shipping with the promise of delivery in 2-4 days. It was 8 days before i received the O2 adapter. I realize it was Christmas week, but Christmas is only one day.
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"I appreciate shopping with this company online. Within the past year I purchased a CPAP mask that did not work well for me. They honored their return policy. They have a great selection of products. Recent mask purchase worked out very well. Will order from them again!"

"The person who took my order was not very friendly. Also I have not received my order yet."

"Couldn't expect any better."

"Great ordering and fulfillment process in buying a traveling CPAP machine. My product expectations were probably too high which should not be a negative to the company. "

"I ordered fabric nuance item & the cost was affordable with free shipping. Ordering online was simple & delivery was speedy & on time."

"Reasonably priced, quality product. Arrived on time. No issues. Will use again in the future."

"Product was as advertised and delivery was prompt "

"I recently had to increase my oxygen requirements to high flow and these did not meet those requirements. I am returning 7 cannulas by USPS. Well aware of the ridiculous restocking fee I will be charged. "

"Surpassed expectations overall"

"I am so pleased with this company. Fast and accurate with great customer service."