ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
4.08/5
Featured Review


Verified
5/5

2024-10-30

"The customer service operator was very helpful. She attended all my concerns in these regarding the equipment and made the process easy to do. The only hiccup was the delivery. Ultimately I got it but it was delivered to my work and it was never signed for which I was told needed a signature to receive the package. I am happy with my CPAP machine now. Thank you!"


Verified
5/5

2024-10-30

"Easy online ordering, good prices and quality. Prompt delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-30

good product

"good oooooooooooooooooooooooooo"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-30

SUPERPB customer service.

"Excellent selection, easyordering , fast delivery. Say no more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-30

An easy transaction

"I am absolutely delighted with my transaction with Direct Home Medical. To start with, they had exactly what I needed to replace a broken component of my aging CPAP machine. I was concerned when the tank broke that my machine was too old and replacement parts were no longer available and pleasantly surprised to fine Direct Home Medical not only had original replacements, in stock, but offered an alternative at a significantly lower price.
My next pleasant surprise was to find that they offered free shipping on all transactions. I had expected to discover hidden "shipping and handling" costs added at checkout but they were true to their word and my only cost was the item itself.
Checkout was easy and I was offered an array of payment options which again made the transaction quite quick and easy.
The best part was that I was kept updated the whole way and provided with a tracking number from start to delivery. My purchase arrived exactly on time, and was precisely as described. It was well packaged to prevent any damage. I am very pleased with this transaction and will be using Direct Home Medical for all future CPAP replacement components involving my machine.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-29

Jae S

"It was simple to order and the shipment was accurate. The whole process was great. I will definitely order from you again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-10-29

Great, just waiting for the backorder

"Great, just waiting for the backordered part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-29

Fast

"I got my supplies quickly and the website is very user friendly "


Verified
5/5

2024-10-28

Fast service, very happy!

"Got exactly what I was looking for. They delivered very quickly too. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-28

I got what I needed when I needed it. No hassels or delays!

"I got what I needed when I needed it. No hassels or delays!"


Verified
5/5

2024-10-28

Oxygen Best Products

"I love the 3B Standard Nasal Cannula. It is flexible, soft to the skin, and doesn't hurt the nostrils."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-28

Nasal cannula

"Free shipping and exactly as ordered "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-28

Great product great price great service.

"Great product great price great service. "


Verified
5/5

2024-10-28

Love my LiViliti Smart Sanitizer

"My purchase of the LiViliti Smart Sanitizer from DirectHomeMedical.com was processed and received in a timely matter. It was packaged well in a separate box. I started using my sanitizer immediately. It comes with directions and is very easy to use. There is a test card included so that you can verify the machine's UVC is working properly. It gives me a peace of mind knowing that my CPAP is fully sanitized. The company also included some extra needed CPAP supplies, for which I am thankful for. I would recommend purchasing from Direct Home Medical to family and friends."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-28

All went well !

"Needed CPAP filters quickly; Found the correct type in-stock and at the right price; they were shipped quickly (and free). "