ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
4.08/5
Featured Review


Verified
5/5

2024-10-24

5 Stars

"Home Medical shipping was fast m their Salter Labs cannula is comfortable lasting and doesn't have that awful chemical odor of cheap copies. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-10-24

a lot delays

"There were a lot of delays and being put on hold to get the info I needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-24

great product

"excellent product and fast delivery! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-24

Great Prices

"I ordered a CPAP mask, very fair pricing and great customer service..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

Great Service

"Very professional service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2024-10-23

Semi Satisfied Experience

"I bought a new CPAP machine because my other one died. The direct experience with Direct Home Medical was fine but I paid for overnight delivery and UPS screwed up the coding and it took four days for me to get my machine. That ruined the experience for me!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

Professional Service

"After my knee replacement, I was assigned in home care for 2 x per week for 2 weeks. Everyone involved did a great job to get me to the next level. I got discharged and ready for my P/T outside of my home. I recommend using their services."


Verified
5/5

2024-10-23

Prompt service!

"Found exactly what we needed and was delivered within the week. Will be using you all again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-23

Excellent job.

"I needed a part for my travel oxygen id bought from them 2 yrs ago. So I was going to order it. They had it there at the shop so I went and picked it up withing 10 mins I had it .put it in and 30 mins I was ready to get up and go. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

Very happy with the order

"Ordering was easy, delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-23

Slow delivery

"I have bought from site multiple times with no issues. This time USPS very slow. 10 days still not delivered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-23

Great experience with this company

"Pkg was delivered promptly & tracking was perfect. All of my products were accounted for and I will deal with them again. Thanks
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-10-22

got it fast, well priced

"....and ordering online was easy. Thanks!"


Verified
5/5

2024-10-22

Great experience

"Easy to order and quick response and delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-22

Items came very promptly

"Delivery within 3-4 days of the order."