ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
4.08/5
Featured Review


Verified
5/5

2024-10-22

Just what I needed.

"I could only find 2 companies that sold 2 feet cannulas. The other company charged more for shipping than the product. Your shipping was free. The items came in less time than expected. Your website was easy to navigate. Excellent product. Excellent service Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-07

Good service

"Rep. I talked to on phone was professional and helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2024-10-22

prices and service

"I was able to get my cpap supplies at an excellent price while getting great service.
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-10-22

Service Call on discontinued product

"My Simply Go concentrator failed to function. My call was taken promptly and service department returned my call timely. Unfortunately the device is discontinued in the US making repair’s difficult. I was able to print my return label and send the unit in for service. It will take 4 to 5 months for repairs. Which is why only 4 stars"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-10-22

Item was just what I wanted/needed. Delivery was very quick.

"The basic item is perfect EXCEPT that the tab used to block off the oxygen (using CPAP only w/o oxygen) does not fit the nub attached to the connector. Can you send me two (2) replacement tabs? Or, can I purchase the two (2) tabs. Thank you. ann juliano"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-21

wonderful customer service

"I couldn't find the link for 25% off and customer service took care of it immediately.
Quality products, quality staff people!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-21

Fast and accurate

"Recieved my urgent order quickly and without worry."


Verified
5/5

2024-10-21

My got to CPAP supply store.

"Direct home medical is super reliable. Never an issue and items always arrive slightly earlier than expected. It's my got to sight for CPAP supplies."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-21

Timely service

"I received my order in not only a timely manner but with great communication of the progress."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-21

I am Pleased

"The right products delivered in a timely manner. "


Verified
5/5

2024-10-21

What i needed

"Good price and quick delivery "


Verified
5/5

2024-10-20

:)

"The service was awesome and I got my product as quickly as possible "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-20

Great Service

"Quick Service and Delivery"


Verified
3/5

2024-10-20

Quality

"I just purchased my second Heated hose that connects to my Dream Station 2 ..Felt that the product is not of the same quality as before .Cheaper Made . It works obviously . But I am sure I will be needing another one sooner than before …. That’s where the 3,stars come in"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-10-20

Wrong size

"Its to small need to say inches down and across instead of small med and large. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process