"I was told my order was shipped that the carrier was lying to me. It turns out my order is on a drop trailer who knows where, or when I it."
"You have a warning stating that reserve not met. And in your explanation of for new users it states if reserve not met then auction will not complete. I mistakenly did two auctions, reserve not met and then won the auction. Will not bid again or recommend"
"All was good but would have liked a tracking number.
I’m a newbie."
"My package not delivered !!!!!!!!!!!!!!!!"
"Customer support was very responsive and quick to resolve my issue. They provided clear answers and simple follow-up details."
“Thank you for your kind feedback! We're glad our customer support was able to assist you quickly and effectively. We appreciate your business!”
"Very good; we get a good deal on a good supply."
“Thank you for your feedback! We're glad to hear you're happy with the deal and the supply.
”
"Easy and smooth process so far so good, im just waiting for my shipment arrival."
“Thanks for the great feedback! We're glad to hear the process has been easy for you. We hope your shipment arrives soon and that you enjoy it!”
"Problem resolved. Very happy with rep."
“Thank you for your feedback! We're glad to hear you had a great experience with our customer service team and that the issue was resolved.”
"So easy a caveman can do it!!"
“Thank you for the great review! We're happy to hear you found the process easy and enjoyed the deals. We appreciate your support!”
"The whole process was simple and personal for you."
“Thank you for the awesome review! We're thrilled to hear the process felt simple and personal for you. That's exactly what we aim for!”
"It was a good experience with you guys !"
“Thank you for the kind words! We're happy to hear you had a positive experience with us. It means a lot!”
"It was first time on the site. I was able to win a bid and pay for shipping right after. This is legit."
“We appreciate you sharing your experience! We're glad your first time on the site went smoothly and that everything worked out perfectly. Welcome aboard!”
"Best prices ,thank ya for your business .."
“Thanks so much for the kind words! We're happy you found great prices with us, and we truly appreciate your support!”
"I am very satisfied with dealing with you"
“We appreciate your feedback! It’s wonderful to know you’re pleased with your experience. Thank you for choosing us!”
"Great options excellent service and communication "
“Thank you for your kind words! We're thrilled you enjoyed our options and found our service and communication excellent.”
A rep from Direct Liquidation, SupportDL, has responded:
“Thank you so much for your positive feedback, please note that we notify customers on the website and over email once the order ships, and you can reach out to our support team via chat, email, or phone to get the updated tracking information once this happens. We will continue to work hard to meet your expectations! ”