ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.46/5
Chance of future purchase:
3.53/5
Shipping & packaging:
3.61/5
Customer service:
4.14/5
Return/Replacement policy:
4.50/5

Verified
3/5

2022-12-05

Remember what you are buying

"They advertise that the pallets are returns and remember that people don't usually return items in perfectly new condition. I bought a half truckload lot, 12 pallets. this is still a work in progress as this was our first time buying a lot like this. Direct Liquidation has been able to answer many of our questions throughout the process. Time will tell if we will try it agin."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-17

1st time buyer

"Very easy process. Great service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-23
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to give us your feedback! We really appreciate it. ”


Verified
5/5

2022-12-16

I LOVE ALL THE THINGS

"I gotta say I go to Direct Liquidation because of the availability of returns and damaged things im able to pull parts from at a fraction of the cost! always great customer service and a great experience all around!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-23
A rep from Direct Liquidation, Support_, has responded:

“ We are glad that you had an amazing experience, we will extend your comments to our customer support team they will be delighted! ”


Verified
5/5

2022-12-16

lindo y suave calidad lo mejir de lo mejor

"perfecto thanks you son lo ejor en la vida "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-23
A rep from Direct Liquidation, Support_, has responded:

“Gracias por su comentario, estamos encantados de que haya tenido una excelente experiencia con Direct Liquidation”


Verified
5/5

2022-12-11

Very easy process!

"As a small business owner, sites like this are a real help to keep a business a float. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-12-23
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for sharing your thoughts. We are happy to hear that you had a 5-star experience


Verified
5/5

2022-12-07

Very pleasant and quick service.

"The associates were very friendly.
Service was great.
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2022-12-17
A rep from Direct Liquidation, Support_, has responded:

“We are really glad that you had a great experience with Direct Liquidation, thank you so much for your feedback!”


Verified
5/5

2022-12-05

Long time site surfer, first time buyer.

"Today I picked up my first pallet from Directliquidation.com. I have been watching different orders pass me by for months, going back and forth on whether to go on and buy already. Well, the other day I finally did it, and after picking it up today I am so glad that I did. It was exactly as advertised. In this pallet was about 40-45 items and i can easily make my money back by selling 3-4 of these items and keep the rest for Christmas presents or just to make some always needed quick cash. Very pleased with my purchase and will definitely be doing again. Believe me, I have been running a handyman and landscaping business for a few years now and this experience has made me reconsider my career. This site makes it be so much easier to just resell stuff I get from them, rather than busting my back shoveling rock for a buck. Anyway, I digress. Great site, with great legitimate deals. I’ll never buy from wal**** again with these deals. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-17
A rep from Direct Liquidation, Support_, has responded:

“Hello Lamar, Thank you so much for taking the time to leave us your feedback! We are pleased that you had an amazing experience and hope that our business relationship continues to grow strong.”


Verified
5/5

2022-12-01

Rockstars

"The guys have all been very helpful on many levels. Being new to this business they are a great partners to have in your corner. When I place a truckload order it’s handled right away . I have never had a delay with my orders and they delivered what they said they would. I continue to use their great service. Jario in sales is a rockstar Thanks Ya’ll."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-17
A rep from Direct Liquidation, Support_, has responded:

“We are so glad that you had a 10-star experience with Direct Liquidation, when our customers win, we win. We will let Jairo know about your comments, he will be happy to hear them. ”


Verified
5/5

2022-11-30

Delivery

"Was Delivery was good, responsible, on time and the driver was amazing.!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-17
A rep from Direct Liquidation, Support_, has responded:

“Thank you for sharing your thoughts. We will extend your comments to our transportation department, they will be delighted. ”


Verified
5/5

2022-11-29

Satisfied

"Very easy to use no problem "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-17
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for your review, we really appreciate it! ”


Verified
5/5

2022-11-28

First of many!

"So exciting. We will be back soon to purchase more lots. "


Rep reply posted 2022-12-16
A rep from Direct Liquidation, Support_, has responded:

“We are very grateful for your business and rating! We hope our business relationship will continue to strengthen.”


Verified
5/5

2022-11-23

"Auction site, shipping arrangements and pay now are all made easy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-11-25
A rep from Direct Liquidation, Support_, has responded:

“We really appreciate you sharing your experience and we will continue to work hard to meet your expectations. Have a wonderful day!”


Verified
5/5

2022-11-20

woah buddy!

"just great fast and easy shipping was cheap !"


Rep reply posted 2022-11-25
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for your review, we really appreciate your business! ”


Verified
5/5

2022-11-18

Facil

"Bien facil el proceso de facturacion y envío "


Rep reply posted 2022-11-25
A rep from Direct Liquidation, Support_, has responded:

“Estamos muy contentos y agradecidos por su comentario. ¡Muchas gracias!”


Verified
5/5

2022-11-16

Everything arrived pretty quickly

"Loved the entire experience but it was missing one of the products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-11-18
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your business and for sharing your thoughts. We will take your feedback and continue to work hard to meet your expectations. Have a great day! ”