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Product & services pricing
3.61/5
Chance of future purchase:
3.83/5
Shipping & packaging:
3.75/5
Customer service:
4.22/5
Return/Replacement policy:
4.48/5

Verified
5/5

2022-09-24

"First time buying at direct liquidation so far so good the purchase went smoothly for the rest wait and see"

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Rep reply posted 2022-10-14
A rep from Direct Liquidation, Support_, has responded:

“We are so glad that you had a 5-star experience, thank you for your feedback!”


Verified
5/5

2022-09-22

Smooth transaction.

"Packaging was neatly done even though I am yet to inspect the items; I feel pretty confident with my purchase.

Thanks,
"

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Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“We appreciate your business and hope to see you again soon!”


Verified
1/5

2022-09-21

Better care needed when wrapping and strapping.

"Straps were way too tight on the freight everything was damaged,bent or broken. Not the reasons for the customer return."

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Verified
5/5

2022-09-20

Spend a little bit of money for to make a whole lot of money.

"Fast easy and nice on the wallet"

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Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much, we really appreciate your review! Have a great day! ”


Verified
5/5

2022-09-20

Sammy's Thoughts

"Pretty Decent Outfit. Generally OK"

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Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“We're happy to see that you had a 5-Star experience with us! Have a great day!”


Verified
5/5

2022-09-19

Owner

"Like it that the price is right and we can pick it up.."

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Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to leave us a 5 star review - it's much appreciated!”


Verified
5/5

2022-09-12

"Very easy to purchase and specify things clearly to make things easy for purchase "

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Rep reply posted 2022-09-16
A rep from Direct Liquidation, Support_, has responded:

“Thank you for taking the time to leave us a review, we really appreciate it. ”


Verified
4/5

2022-09-08

"rebecca est tres efficace dans les courriels et tres professionnel
merci
"


Rep reply posted 2022-09-09
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much for your feedback, we truly appreciate it! ”


Verified
4/5

2022-09-07

Shipping

"Enjoyed the process but shipping estimate was quite a bit higher than anticipated"

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Rep reply posted 2022-09-09
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much for taking the time to leave us a review, we appreciate it!”


Verified
5/5

2022-09-03

"Love it unbeatable prices great satisfaction "

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Rep reply posted 2022-09-05
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much for taking the time to leave us a positive 5 stars review! We really appreciate it! Have an awesome day!”


Verified
2/5

2022-08-30

Bad Delivery and Customer Service Experience

"My first order consisted of three pallets. Two of them were delivered to me. Despite having documents and the signature of the driver verifying the delivery of only 2 pallets, I was told they were all delivered. After contacting the customer service team, I didn't receive a satisfactory response. Though the case is still being pursued, I would have appreciated improved after-purchase customer service. "

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Verified
5/5

2022-08-30

Great Service

"Folks at Bentonville location are incredibly friendly and helpful! They always have a smile, treat you with respect, and are very efficient on loading."

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Rep reply posted 2022-09-02
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We will share this with the facility team to let them know how we are doing! Have an awesome day!


Verified
5/5

2022-08-30

Strait forward and fast service

"Got in and out before i was even supposed to show up....thats service."

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Rep reply posted 2022-09-02
A rep from Direct Liquidation, Support_, has responded:

“We are so grateful for your 5-star review. Thanks for sharing your feedback with us and the community.


Verified
5/5

2022-08-28

Great crew. Very helpful!

"Phenomenal service. The crew was very helpful and nice!"

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Rep reply posted 2022-09-02
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to leave us a 5-star review.”


Verified
4/5

2022-08-27

Interesting

"I like that it is cheaper to buy items, but it would be nice to have better pictures of the pallets. It is probably not efficient to test all the products, but it would be helpful as a customer to know a little more about electronics. We shall see after this order arrives how likely I am to use this site again or not. "

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Rep reply posted 2022-09-02
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your feedback, we really appreciate it!”