ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.46/5
Chance of future purchase:
3.53/5
Shipping & packaging:
3.61/5
Customer service:
4.14/5
Return/Replacement policy:
4.50/5

Verified
5/5

2022-10-04

"Excellent. Will buy again soon "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-10-14
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business!”


Verified
5/5

2022-09-28

Go with the flow

"Very easy to search for what you want and nice easy smooth check out. "


Rep reply posted 2022-10-14
A rep from Direct Liquidation, Support_, has responded:

“ Thank you for your kind feedback, your words are very much appreciated. Have a great day!”


Verified
5/5

2022-09-24

"First time buying at direct liquidation so far so good the purchase went smoothly for the rest wait and see"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-10-14
A rep from Direct Liquidation, Support_, has responded:

“We are so glad that you had a 5-star experience, thank you for your feedback!”


Verified
5/5

2022-09-22

Smooth transaction.

"Packaging was neatly done even though I am yet to inspect the items; I feel pretty confident with my purchase.

Thanks,
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“We appreciate your business and hope to see you again soon!”


Verified
1/5

2022-09-21

Better care needed when wrapping and strapping.

"Straps were way too tight on the freight everything was damaged,bent or broken. Not the reasons for the customer return."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-20

Spend a little bit of money for to make a whole lot of money.

"Fast easy and nice on the wallet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much, we really appreciate your review! Have a great day! ”


Verified
5/5

2022-09-20

Sammy's Thoughts

"Pretty Decent Outfit. Generally OK"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“We're happy to see that you had a 5-Star experience with us! Have a great day!”


Verified
5/5

2022-09-19

Owner

"Like it that the price is right and we can pick it up.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-09-23
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to leave us a 5 star review - it's much appreciated!”


Verified
5/5

2022-09-12

"Very easy to purchase and specify things clearly to make things easy for purchase "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-09-16
A rep from Direct Liquidation, Support_, has responded:

“Thank you for taking the time to leave us a review, we really appreciate it. ”


Verified
4/5

2022-09-08

"rebecca est tres efficace dans les courriels et tres professionnel
merci
"


Rep reply posted 2022-09-09
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much for your feedback, we truly appreciate it! ”


Verified
4/5

2022-09-07

Shipping

"Enjoyed the process but shipping estimate was quite a bit higher than anticipated"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-09-09
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much for taking the time to leave us a review, we appreciate it!”


Verified
5/5

2022-09-03

"Love it unbeatable prices great satisfaction "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-09-05
A rep from Direct Liquidation, Support_, has responded:

“Thank you very much for taking the time to leave us a positive 5 stars review! We really appreciate it! Have an awesome day!”


Verified
2/5

2022-08-30

Bad Delivery and Customer Service Experience

"My first order consisted of three pallets. Two of them were delivered to me. Despite having documents and the signature of the driver verifying the delivery of only 2 pallets, I was told they were all delivered. After contacting the customer service team, I didn't receive a satisfactory response. Though the case is still being pursued, I would have appreciated improved after-purchase customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-30

Great Service

"Folks at Bentonville location are incredibly friendly and helpful! They always have a smile, treat you with respect, and are very efficient on loading."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-09-02
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We will share this with the facility team to let them know how we are doing! Have an awesome day!


Verified
5/5

2022-08-30

Strait forward and fast service

"Got in and out before i was even supposed to show up....thats service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-02
A rep from Direct Liquidation, Support_, has responded:

“We are so grateful for your 5-star review. Thanks for sharing your feedback with us and the community.