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Product & services pricing
3.36/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.17/5

Verified
5/5

2019-05-21

"Awesome customer service."

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Verified
1/5

2019-05-21

"Very slow customer service"

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Verified
5/5

2019-05-21

"Quick and easy process very pleased"

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Verified
2/5

2019-05-20

Trash website backend.

"So I had a 10% off coupon as it was my first order here. Thought id test the waters and see how things are.

So I apply the 10% off and try to pay for my order, "Card Declined". Ok, seems like an issue with the Expiry date. So I fix it and then the 10% discount is gone......

Says and I quote verbatim "Coupon usage limit has been reached."

Thats odd considering I never actually got to use the coupon code....

So I spent and hour dealing with this, called in and was told to wait on a new code via email. I did not receive one, so I chatted in and after some time was given another code to try and this one worked.

Overall, it was an ordeal. This should have been caught by QA. However, I guess customers will suffice as ginua pigs.....
"

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Verified
5/5

2019-05-21

First time buy

"I can't say how great it was until I receive the pallets, but the concept is great. I'll follow up after I receive. "

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Verified
5/5

2019-05-20

"Simple and very straightforward"

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Verified
4/5

2019-05-20

SHIPPING ESTIMATE NOT ACCURATE

"This is my first order and I was not expecting the shipping fee to be higher than the initially estimated. "

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Verified
5/5

2019-05-20

"Great support and I was able to resolve the issue flawlessly"

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Verified
4/5

2019-05-20

First Time Buyer

"Gonna see what happens...Hopefully good product. was rated Grade A will have to get back with you to let you know how the product is/was."

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Verified
4/5

2019-05-20

"Hope pick up loading go smooth"

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Verified
4/5

2019-05-20

"I order 34 wrapping papers before and got 33 and 3 of them were a different color was not pleased about that but it was cheap enough."

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Verified
2/5

2019-05-17

"This was my first auction experience with this company and while the auction was going on I was offered a shipping estimate from the company they recommend...but after winning the auction I learned that the estimate/company is not delivering to my area currently...VERY DISAPPOINTING."

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Verified
2/5

2019-05-20

"checkout is not friendly"

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Verified
5/5

2019-05-20

Awesome!

"Very straight forward and convenient user experience. Could I ask where I can find coupons for this website's promotions? look forward to hearing back! Thanks "

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Verified
4/5

2019-05-19

"The customer service is somewhat helpful. My first order just took way too long and when I uploaded my shipping document. It wasn't processed in a timely manner. Also, I had to follow up a few times to make sure it was done."

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