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Product & services pricing
3.52/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.83/5
Customer service:
4.17/5
Return/Replacement policy:
4.66/5

Verified
5/5

2022-02-28

"received item in great condition and works"

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Rep reply posted 2022-03-04
A rep from Direct Liquidation, Support_, has responded:

“Thanks so much for sharing your experience with us, we really appreciate it!”


Verified
5/5

2022-02-25

First exrerience

"I don't find difficulty to get my first trucload"

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Rep reply posted 2022-03-04
A rep from Direct Liquidation, Support_, has responded:

“Thank you so much for taking the time to leave us a 5-star review and we are happy to hear you had a great first experience with your truckload!”


Verified
5/5

2022-02-23

"Very good easy to process
And find shipping companies
"

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Rep reply posted 2022-03-04
A rep from Direct Liquidation, Support_, has responded:

“Hello, thank you for taking the time to leave us a review! Have a great day!”


Verified
5/5

2022-02-22

"Awesome --- just hope you have Black Friday sale more often"

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Rep reply posted 2022-02-23
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your feedback! We are glad you liked our sale! We'll have more for sure!”


Verified
4/5

2022-02-21

"Website is a little slow and somewhat confusing. Other than that it was good. "

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Rep reply posted 2022-02-23
A rep from Direct Liquidation, Support_, has responded:

“Hello, thank you for taking the time to rate us, we appreciate it!”


Verified
4/5

2022-02-04

I want to rate higher

"We were excited to try a new business so we purchased a truckload. We made out purchase, wired the money. We got our confirmation then we have heard nothing. It has been 7 days we did finally get thru snd we were told the team would contact us yesterday or today at the latest. It is after hours and no call.
The excitement is fading and we are hoping this story improves

Since this posting I am pleased to say we were contacted and our shipment has been delivered. I am thankful for being able to upgrade this review. We plan on buying more truckloads in the future.
"

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Rep reply posted 2022-02-16
A rep from Direct Liquidation, Support_, has responded:

“Thank you for taking the time to update your review KenCase, we look forward to our continued business relationship. ”


Verified
4/5

2022-02-13

I want to buy in future

"Personally Ready to buy truckload of Tvs Every Month But As Compared Before Price Way High "

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Rep reply posted 2022-02-16
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your review, we really appreciate it.”


Verified
5/5

2022-02-07

More communication

"You need to focus on communication with the customer"

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Rep reply posted 2022-02-16
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your review. We will share this with the team to let them know how we are doing.”


Verified
5/5

2022-02-04

Just love it

"Their delivery arrangement is awesome "

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Rep reply posted 2022-02-04
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your feedback, we really appreciate it! ”


Verified
4/5

2022-02-03

He made it right

"I ordered a totally brand new pallet. he said he went to his supplier and was told it was a brand new palette. But we came and started going through it and it was mostly used unsolvable product. But he did go back and make it right. "

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Verified
5/5

2022-02-01

Great experience

"Did an amazing job. Exceeded my expectations by a mile .
All product still in original unopened shipping boxes. Looks like all brand new products. Can't wait to buy again.
"

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Rep reply posted 2022-02-01
A rep from Direct Liquidation, Support_, has responded:

“We are super glad you are happy with your order. We hope to continue to meet exceed your expectations. Thank you!”


Verified
5/5

2022-01-30

great

"quick, easy will buy again"

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Rep reply posted 2022-02-01
A rep from Direct Liquidation, Support_, has responded:

“Thank you for taking the time to rate us today!”


Verified
4/5

2022-01-26

First timer - kinda

"I had purchased some before with a partner. This was my first time on my own. I was shocked that they extended the bidding time after I entered the winning bid. It seemed they were going to try and get as much as possible by just adding time. I feel this practice is wrong and unfair.
We shall see how the bank wire goes etc.... I hope pick up is a straight forward and efficient process.
"


Rep reply posted 2022-02-01
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your feedback.”


Verified
4/5

2022-01-26

"Everything was good Except having to arrange my own shipping "


Rep reply posted 2022-01-28
A rep from Direct Liquidation, Support_, has responded:

“Hello, thank you for your feedback and rating. The shipping calculator during checkout provides shipping quotes in real time and if there isn't a quote available at that time you can also arrange the shipping with our transport team. Please let us know next time and we'll be glad to assist you! Thanks again!”


Verified
5/5

2022-01-26

Bing boom

"Made the account searched for the best thing and bought it. Easy to maneuver "


Rep reply posted 2022-02-01
A rep from Direct Liquidation, Support_, has responded:

“Thank you for your feedback!”