"I am very pleased with my experience at direct liquidation will be fine another pallet soon"
"Customer agent was helpful with assisting me with my first order. "
“Thank you for your positive feedback! We're delighted to hear that you found our ordering process easy and that our customer service team was helpful. We appreciate your business! ”
"Great seller easy to review and purchase items"
“Thank you for your positive feedback! We're glad to hear you had a smooth experience purchasing items from our store. We appreciate your comment”
"Good customer service. User-friendly web site. "
“Thank you for your 5-star rating. We're delighted to hear that you found our customer service helpful and our website user-friendly.”
"Much easier. Last year I ordered from a company and was ripped off. "
“Thank you so much for your positive feedback, we are glad that you finally found a company that meets your expectations in Direct liquidation. ”
"Being my 1st time buying liquidation pallets, a lot of doubts came to mind, but their great support team was always one email or call away. Big shout out to Danny who was very helpfull!!"
“ Hi Diego and Cynthia, We really appreciate you taking the time to leave us a 5-star review. We're glad to hear that our support team was able to assist you and alleviate any doubts you had. We will be sure to pass along your kind words to Danny and our support team, they will be delighted! ”
"This is my first order with this site."
“Thank you for choosing us! We're thrilled to hear that you found our prices great and the order process easy. We appreciate your business and look forward to serving you for future orders.”
"Everything was as it said it would be. The only issue I have is the loading dock height. You need a truck dock level height, so no Uhauls. This adds to extra expenses."
“Thank you so much for sharing your thoughts. We are happy to hear that you had a 5-star experience and will consider your comments. We really appreciate your business!”
"Pallet was amazing , delivery carrier not so much. Rushing almost caused damage to house and vehicles"
“Thank you for the 5-star rating and positive feedback on the pallet! We appreciate your input about the delivery experience and apologize for any inconvenience caused. We will continue to work hard to meet your expectations and hope our business relationship continues to grow strong.”
"Thanks for helping making our lives better now that we are able to buy cheap sell at higher price. Some things were broken before I got it. "
“Thank you for your feedback! We're delighted to hear that our services have improved your life. We apologize for any issues you encountered, and we're committed to addressing and fixing them promptly. Your satisfaction is our priority.”
"Thank you for a smooth transaction and willingness to help"
“Thank you so much for your feedback! We're thrilled to hear you had a great experience. We hope our business relationship continues to grow strong!”
"I am happy with my Apple return box I purchased, the manifest wasn't very accurate.
I have pretty much made my money back by reselling the items. The shipping was fairly quick through Canada post. I will order again. "
“Hi Suzanne, We're delighted to hear you're happy with your purchase and that you were able to make a profit despite this minor inconvenience. Thank you for your feedback, and we look forward to serving you again. We really appreciate your business!”
"There is no other liquidation place like direct liquidation I created a whole store from it blessed "
“Wow, that's fantastic Jerzee! We're honored to be your go-to for liquidation purposes. Glad to hear it helped you create a successful store. Here's to continued success!”
"My experience with Direct Liquidation has been extremely disappointing and frustrating, prompting me to advise others to consider alternative options for their liquidation needs.
I recently made a significant purchase from Direct Liquidation – a full truckload of items – with the expectation of a professional and efficient service. However, the reality fell far short of my expectations. From the outset, the lack of communication was a major issue. Despite completing the purchase, I received no contact from the company to arrange the shipping of my order. This lack of initiative on their part was both surprising and concerning.
Taking matters into my own hands, I reached out to Direct Liquidation to inquire about the status of my order and to organize the shipping details. The response I received was to simply "be patient." This vague and unhelpful advice was not what I expected from a professional operation. Further attempts to communicate and seek clarity were met with silence – my subsequent emails were completely ignored.
This lack of responsiveness and customer service is unacceptable, particularly when dealing with large orders that require logistical coordination and clear communication. The failure to engage with customers and address their concerns undermines the trust and reliability one expects from a business.
In conclusion, my experience with Direct Liquidation has been markedly negative, characterized by poor customer service and a total lack of effective communication. Based on this experience, I cannot recommend their services. To those looking for liquidation solutions, I suggest seeking a company that values customer engagement and provides a more reliable and communicative service."
"I like the variety and easy ordering."
“Hi Aimee,
We really appreciate your comment! Thanks for appreciating our variety and easy ordering process. When our customers win, we win. ”
A rep from Direct Liquidation, SupportDL, has responded:
“Hi Kev, thank you for your positive feedback! We're delighted to hear that you had a great experience at Direct Liquidation. Looking forward to assisting you with another pallet soon!”