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Product & services pricing
4.07/5
Chance of future purchase:
4.01/5
Shipping & packaging:
3.92/5
Customer service:
3.96/5
Return/Replacement policy:
4.08/5
Featured Review


Verified
5/5

2024-06-22

Forgot my FFL info on online order

"Got a great price on a revolver and decided to roll with Dirty Bird (first time buyer through them)
My dumb *ss forgot to enter my FFL info when I paid. A CSR reached out to me by the next morning to get my info. I gave it to her and it was processed same day via very polite and professional emails.
Package delivered about 36hr later to my FFL.
Just picked up today and can’t wait to put a few rounds down range!!

Great job Dirty Bird team on the price and the customer service!!
"

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Verified
5/5

2024-06-21

Flawless Experience

"Sincere thanks to the extended team involved in creating a seamless quality experience...e.g. Browser, Order, Confirmation, Shipping, Q&A Responses.
Thanks Again Team -
"


Verified
5/5

2024-06-21

Excellent Product and Delivery!!!

"Great, fast delivery!!! Thanks"

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Verified
5/5

2024-06-20

One of best shops in town

"Staff is friendly, laid back, knowledgeable, and efficient and the shop is the premier store for parts. If you don't know Dirty Bird or haven't been in yet, you have been living in your mom's basement "

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Verified
1/5

2024-06-20

Buyer beware

"I Ordered a NIB coated trigger and received a phosphate coated trigger and was told it was the same brand name but they ran out of NIB coated triggers so they shipped the wrong item instead and didn’t offer to send the correct item out there solution was return and refund, not to mention the cost of the different types of coatings. I’m not interested in excuses or whatever they tried explaining . I wanted what I payed for , guess it’s to much to ask for with this company. I’m Disappointed , lesson learned. I’m sticking with the more known online retailers who have reputations to up hold and care about there reputation and treat there customers with respect. "

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Rep reply posted 2024-06-20
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! I am very sorry about the incorrect listing on our site. That product wasn't even supposed to be on the site. We have offered to send you a prepaid return label and get you a full refund, as we want to make this right for you. If you want to keep the trigger, I can work on a discount for you. Please let me know how you would like to proceed and we can get it taken care of.

Thanks and have a great day!
Michael Earnest”


Verified
5/5

2024-06-20

Very Kind and helpful

"I walked in and was immediately greeted and asked if I needed help. My transaction was quick and professional and overall just fabulous."


Verified
5/5

2024-06-19

Fair price, fast and fair shipping!

"Great Company, great prices and very fair shipping!!"

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Verified
5/5

2024-06-19

Work perfect

"Exactly what I was looking for would buy again"

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Verified
5/5

2024-06-19

Great service.

"Very professional and honoring of my time. Really appreciate being able to reserve an appointment time."

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Verified
5/5

2024-06-17

Barrel thread protectors

"Ordering the thread protectors was easy and had a great response from their armorer. Everything was great and the shipping time was faster than I thought it would be. I will be ordering from them again."

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Verified
5/5

2024-06-17

First time customer.

"Ordered some “hard to find” 22 target ammo and was very pleased with the price. "

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Verified
5/5

2024-06-16

Great Experience

"Great experience. Easy ordering and product selection. "

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Verified
5/5

2024-06-15

A Hidden Gem

"After doing a Search I finally found the ammo that I was looking for and at a reasonable price. This was my first time doing business with Dirty Bird but it won't be my last. Very fast Shipping too. Thanks Dirty Bird!!"

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Verified
5/5

2024-06-15

Ease

"Nice and easy purchase. Quick delivery"

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Verified
5/5

2024-06-15

Fast Delivery

"Great prices, and very quick delivery, highly recommended!"

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