"My experience was simple and seamless, due to the excellent personal service of Jose Z. He was very knowledgeable about all of the products, and the best way to get my order to me quickly and accurately. His suggestions were spot on, and he made it so easy for me to get my order just right! The designs returned to me from the art department with other choices, which I did decide to go with, as they were much better than mine! And again Jose Zumaeta followed up when I had not responded to the latest email, to avoid me missing my fabulous products' delivery to my event. What a team. Great experience, and again, thanks to Jose Z. for all of your time and hard work! I'll definitely be back shopping for more in the future."
"Priscilla Limardo did a great job handling the payment process of my order. Very professional and knowledgeable. Would recommend using Discount T Shirts site again knowing the service is this good. Thanks!
R. Phillips"
"This is a review for Raul. I was working with Discountmugs, although I suspect the pool of folks there is the same.
Raul was fantastic.
* Helped me pick the right mug and told me that he actually had that exact one on his desk.
* Went above and beyond what was expected by cancelling an old order of mine with disapproved artwork and used the store credit to apply to this order. He sorted everything out professionally and efficiently.
* A general pleasure to talk with.
* Provided his email and I sent my artwork to him directly. He helped me choose the perfect font for the laser etched wording.
Based on my previous attempted order, I can truthfully say that Raul is far better than the other employees that I worked with. It was a true pleasure to interact with him.
I am also a small business owner. First of all, I would say that based on my 20-minutes or so of interaction with Raul, he is exactly the sort of person I would want representing my company. I would hire him. Secondly, based on the service I received from Raul, provided that the product arrives as advertised, I will be very likely to use Discount Mugs again for my personal, professional, or business uses.
Raul is truly a 5 star employee. Give him a retention bonus if you want keep him as an employee!"
"Hebert was awesome! He was very friendly, knowledgable and most importantly he saved us a lot of money by getting my koozies shipped to me in time still with free delivery whereas the 2 different sales reps I spoke with earlier were going to charge me hundreds of dollars for shipping to get them by my due date which caused me to shop around for other options until I spoke with Hebert. I will be sure to ask for Hebert's expert level customer service for all future orders! He went above and beyond to satisfy and keep this customer! Kuddos to Hebert! I ask that his manager please give honor where honor is due!"
"I was pleased with Hebert's handling of my order. He clearly explained the various options for fast processing of my order."
"Needed some printed promo items for a show in Vegas. Was pressed for time, called everywhere and no one could make deadline except you guys. Great customer service! Herbert answered all my questions and made the order process quick and easy."
"Hebert del Villar was very helpful and full of knowledge. More businesses should have employees like him. I will definitely shop there again in the future."
"Great customer service and got me what I was looking for."
"Hebert was great in helping us out, and walking us through ordering. Quick and helpful."
"Representative Washington x1219 is always my go to representative. I have yet to find another employee willing to go the extra mile, willing to spend the time making sure my order is accurate and stay on top of the art department when my order has no room for errors. I have had nothing but poor experiences anytime Washington has been unavailable. Washington is a an employee to KEEP!"
"Great service all around, sales representative constantly delivers excellent service."
"Yoel Carillo was extremely helpful over the phone. Answered all of my questions promptly and had my order taken care of quickly."
"They were fantastic to deal with as well as quick to complete and deliver my order. "
"I bought some t-shirts from Discount T-Shirts a few months ago for the event March of Dimes. I ended up using one of the clipart images they provide and added my own text. Everything came out exactly how they showed me in the art proof they sent. I was completely satisfied with how the t-shirts came out. If you're looking for to get some personalized shirts then I definitely recommend them. "