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Product & services pricing
4.15/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.63/5
Return/Replacement policy:
3.62/5

Verified
5/5

2023-07-19

Great Experience

"The out the door price including next day shipping, lifetime warranty, taxes was less expensive than all the other companies out there. Not to mention none of the others off warranties longer than one year limited."


Verified
5/5

2023-07-21

great experience

"️️️️️great service , price and delivery and easy to buy online"

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Verified
4/5

2023-07-20

cool deal

"i can tell you much more when my part arrives. I look forward to the day that it comes in."


Verified Discount AC Parts Shopper
Verified
5/5

2023-07-20

easy to find my part.

"It's nice to find a part that's works. still have to make sure it fits."


Verified
5/5

2023-07-19

Grea

"No nonsense purchase using PayPal "


Verified Discount AC Parts Shopper
Verified
5/5

2023-07-19

not sure

"not sure yet first time useing u"


Verified
5/5

2023-07-18

Great

"Great experience from online ordering, confirmation and the parts arrived in a few days. I will be using them again. "

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Verified
5/5

2023-07-18

Buying Parts

"It was pretty easy to order no ads that gets in the way"


Verified
1/5

2023-07-18

Dishonest business practices! Caught them in a lie.

"I placed an order on June 28th for an AC compressor through their sister site, DiscountACparts.com. The price was VERY good and it arrived very quickly. I was hesitant to trust them as their compressor came up in a Google search result and the pricing seemed too good to be true. I have three older Audis and decided to then proceed with ordering two more compressors via the BuyAutoParts site as they were still sitting in my cart from my initial search back on the 28th of June. I realized BAP was just another umbrella site for the parent company, GPD so I figured it would be OK as well. Wrong!

On July 1st I ordered two more AC compressors at their good pricing. My order just sat there... processing. It was of course the July 4th holiday so I assumed that might back things up a bit. Then I got back to work and busy and realized, hey, I haven't gotten my order yet. Checked online and still processing but of course I paid back on July 1st. Two support emails went unanswered.

Today, July 18th I hop onto live chat to get things resolved. Diane is the online chat agent and at first tries to tell me that my order had been delivered (uh, that's the first order). Then she looks into order #2 and comes back to say those compressors are back-ordered and the order was cancelled. Oddly, I never got word of this and had been given no refund etc. In the meantime, BAP increased the price of the compressors on their web site to $312 and I told Diane in chat that they show them as in stock, and I bet that if I were to order one now at that price I'd get it. She transfers my chat to Anthony in sales... and sure enough, they have TEN of them in stock but just didn't want to honor my order because THEY had screwed up on their pricing within their catalog.

The best part? I had enough sense to screen record my entire interaction with them and fully caught them in the lie. As of writing this revue, still no refund or official cancellation notice. The video of my BAP experience will be coming to YouTube soon as well... S-CARS.ORG channel for those interested in seeing their dishonesty in action.
"

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Verified
5/5

2023-07-17

its hot in arizona

"it was very easy to find what i needed and get it ordered "


Verified
5/5

2023-07-17

Best Parts Site

"Amazing description of parts"


Verified
5/5

2023-07-15

UNBELIEVABLE!!!!!!!!

"Matched my part and placed the order fast and without issue."


Verified
5/5

2023-07-15

️️️️️

"️️️️️ very happy I "

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Verified
5/5

2023-07-14

2003 Infiniti G35 a/c compressor.

"Very competitive price for the air conditioning compressor needed. Fast delivery and excellent customer service. Thank you."

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Verified Discount AC Parts Shopper
Verified
5/5

2023-07-14

baby blue

"Fast and efficient.easy, to lookup"