"Right part on time great price"
"Could not fault the service provided by discount ac parts. They went to great lengths in their communication to ensure that the air conditioning parts that I needed for my X Series Jaguar purchased in Australia were a perfect match for the parts that they had available in America before dispatching the parts. Once they were certain that they would fit my car they forwarded them immediately. The freight costs were very reasonable in the circumstances and I received them in Australia within 5 business days and they were fitted to my car the next day. The air conditioning is now working perfectly. I would use them again without hesitation should they have other parts that I need for any one of my vehicles."
"Excellent service and very polite Customer Service.
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"The part arrived one day earlier than advertised. It was a perfect match for the old part; in other words it fit! The first time even!!. The price was competitive, free shipping and customer service was top draw. It isn't often you find a parts store guy that will admit when he doesn't know and will take the time to research your question but that is how I was treated at Discount AC Parts."
"Great price and high quality parts. Everything fit the truck good with no problems."
"everything went well, Thank you for your quick services..."
"I ordered the part I thought that I needed and after I completed the order received an email that I needed a new filter also to have the warranty. I ordered that part and received my parts the next day. They were awesome. We did need the additional part and wouldn't have known it if it wasn't for their email. I really appreciate their help. Highly recommend them."
"Ordered the Denso compressor kit. The customer service was very informative and helpful. Once the order was processed which only took a few minutes, an invoice with tracking was emailed over. The entire process was quick and simple. Item arrived before schedule. Highly recommended. "
"My first experience with Discount Auto parts was nothing but great. Francisco was super to deal with He made the transaction painless. Thank you....Tony R"
"I ordered a condenser for my 2003 Eclipse. The ordering was easy and shipping was fast. The condenser (Part 60-60014 ND) arrived and was is excellent condition. When I attempted to install, it was not the correct size. It was too wide and would not fit into the frame. I measured it and compared it to the original condenser. The one from Discount AC Parts was 3/8 of an inch too wide. It would not fit between the frame and as such I could not install it. I called Discount AC and experienced one of the most difficult people I ever had dealing with from an auto parts company. I explained the problem. He had ME verify the make and model of my vehicle. He told me I had the correct part. I explained to him again the problem. He refused to accept that what I was telling him was correct - that Part 60-60014 ND is not correct for a 2003 Eclipse. He then told me to research the OEM part number and call him back! WHAT? I have to research a part number and call him back???? Well, I did. I called and gave him the OEM number. He said that the cross-reference in his data base was that Part 60-60014 ND is equivalent, as such there was nothing he could do. He refused to accept the return (even though it is advertised the company would) of the condenser without a very substantial restocking fee or for me to pay for shipping. I told him that was unacceptable since AC Discount sent the incorrect sized part. I told him I wanted to speak to a manger/supervisor. I was not connected. I took pictures of both condensers (old and new) and used a ruler in the pic to show the size difference. I then took a vid clip of the new condenser trying (unsuccessfully) trying to fit into the frame and how it was blocked. I sent these to the company back in July (2015) asking for someone to review this and take back the condenser (without financial penalty to me). Never heard back from the company! I ended having to buy a condenser from a local shop. I will NEVER do business again with Discount AC Part. Major problem. "
"Excellect service and product knowledge highly recommend this company for anyone looking for automotive parts A1"
"James was most helpful and a courteous professional. "
"The part came on time and fit perfectly. Worked great. All my email inquires were answered promptly and accurately. Needed phone help and got it from James with very little wait time. First time customer and glad I found you."
"Recieved in good order and on time, well packaged. I have not installed it as yet but i'm happy so far."
"Was awesome customer service. Really understanding to my situation and the urgency to get this part ASAP "