ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.15/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.63/5
Return/Replacement policy:
3.62/5

Verified
5/5

2013-02-26

"I got a great deal from Lasiter. Thanks Again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-25

"Shipping was fast, ordered over the weekend and recieved the parts on Wednesday. VERY VERY well packed nothing could move in the box. The parts were as described and fit up perfectly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-21

"EXCELLENT CUSTOMER SERVICE I WAS SHOPPING FOR A COMPLETE KIT, SEAN WAS THE NAME OF THE REP THAT HELPED ME HE WAS QUICK TO FIND THE RIGHT PRODUCT FOR MY NEEDS AND OFFERED ME A DISCOUNTED PRICE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-18

"I would recommend Discount AC Parts. We had a bit of turbulence regarding this order but Jonathon w/ Discount A/C parts made it right and restored my faith in this company. This is a customer service oriented company and I will definately be doing business with them again in the future. Thanks Discount A/C parts for doing what it takes to deliver exceptional customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-17

"Excellent customer service. So grateful we found Discount AC Parts when we did. We were very frustrated with ordering parts and having to return them to other parts stores. Discount AC Parts had our part in stock and we received it in just a few days. We are very satisfied. Thank you so much. The parts fit great. We Highly reccomend you to others and will use you again for our own personal use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-16

"Ordered my new AC compressor for my Subaru Impreza. Chris was really helpful and answered all my questions and made sure I knew what other items I needed to take care of when changing this item out. Best priced items of this kind that I found online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-14

"sales rep. was courtious and helpfull,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-14

"Customer Rep 'Addison' was very helpful and knowledgeable about his products. He gave great advice and made me confident about my decision to purchase from Discount.
I will recommend to my friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-23

"Outstanding service in placing my order yesterday. I had some difficulty getting my order placed online, but when I called, I was delighted to have a customer service rep on the line immediately, and he had all my order detail right in front of him, and was able to take my cc over the phone, enter my order (even though it was late in the day Pacific time), ensured he'd enter the order personally for immediate shipment. I'm slated to receive my parts today possibly, or worst case tomorrow, and free shipping. I only wish more companies could offer this level of service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-21

"I just bought an oem a/c compressor plus next day shipping way less expensive than anywhere else online. The speed, accuracy, advice and courtesy of the phone rep Christopher Patton greatly exceeded my expectations. This was my lst transaction with Discount AC Parts and Chris but won't be my last.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-13

"I consulted technician staff regarding quality and working process of A.C. parts and every time they attend me in very good way. I am very happy with their services and products.

http://www.discountacparts.com/
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-10

"Henry is the man. Quick expedient service answering ALL of my questions. Could not have asked for a better transaction. Way to go Discount AC Parts! This will make it easy to to business with you in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-07

"Process was handled efficiently and professionally. The parts were shipped immediately and arrived as promised. The parts are of excellent quality. I will certainly order from and recommend Discount AC Parts again when the need arises."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-06

"i`m working outdoors so i waited for warmer weather.the repair went well,it took three hours from start to finish.thh only trouble i had was removing the orifice tube,i had to spray with liquid wrench to get it loose,not a problem i had to flush the system anyway.seem to be working well right now.thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-31

"Great customer service. Thanks a lot daryl for all you did."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges