ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.60/5
Return/Replacement policy:
3.62/5

Verified
5/5

2012-10-24

"Henry was great. He followed up with me every step of the way and got me the best price""

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-22

"very good company would order again and again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-22

"Daryl was helpful in explaining what i needed for the a/c compressor installation. It was a great price too! I will use this compnay again the next time something breaks on my car."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-18

"Jonny was great on the phone, and he answered all of my questions and that put me at ease, as I know that I am going to get the correct parts for my truck. I will highly recommend Discout AC Parts anyone. Thanks for the great and courteous service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-18

"every part is like I saw on the web store exelent ,thanks I w'll recomend this site to a friend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-16

"Henry was very helpful and knew exactly what I needed. I was very pleased with how easily the ordering process was and would defiantly recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-15

"Repair work went well. It is fixed and working as expected. Also, the parts arrived when they were supposed to. Thank you, Winston"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-15

"I had the need for compressors for TWO of my cars in the last couple of months. Went on line and found Discount AC Parts. I placed my orders for the compressors and couldn't have been more satisfied with the prices and service. I will recommend them to anyone needing a/c parts. Wes was my sales rep and was also excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-10-11

"Wow..What junk they sell. Bought a compressor, had my ASE Certified mechanic install. Unit lasted a week and started leaking. Contacted Discount AC Parts. They did not want to stand behind the product. I had to go to the supplier and get a receipt where my mechanic bought a dryer to prove one was installed when compressor was swapped. They sent a replacement when I paid an up front deposit. Replacement was installed. I had to pay labor again along with purchasing another dryer. Air was never really cold. Had AC checked today (16 months later) compressor has failed again. Compressor will not hold a charge and is leaking like the last one. Had to pay my mechanic again (3rd time) to remove and install a compressor, dryer and expansion valve. I let my mechanic get a good, new compressor and parts from a different supplier with a 3 year warranty this time. I spent $400 with Discount AC Parts for compressor, shipping, another compressor and a dryer, plus the $70 for the first dryer (total $470) I paid my mechanic $230 for replacing the compressor, dryer, etc. twice ($460). That's a total of $930 for an AC system to work for 16 months. I just paid to have this system replaced again ($875). Should have just done that in the first place. Don't buy products from Discount AC Parts, they don't last! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-09

"Ryan was great! Knew the products and was very helpful. I would definitely use Discount AC Parts in the future when I need AC parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-08

"the parts were correct and worked like they were supose to, now if they last time will tell. the shipping was right on. the order process was a snap."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-07

"Fantastic job!
Product as promised
arrived sooner than promised
Gave discount for being a returning customer!!

I'll be back & recommend to others.
Don
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-07

"Very Pleased with the support and response to my questions, and with the solution for my system problems. A first class operation"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-05

"Received an original part with free shipping and no sales tax for Florida residents. Jonny from customer service helped me with the order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-04

"Searched the web to find a replacement AC condensor for my 94 Jeep since my local autoparts store had cheap replicas that did not work. Found this great website Discount AC Parts where the pictures and data were as accurate as it gets. Talked to Chris and he was extremely helpful in processing my order quickly and accurately. Can't say enough good things about this transaction and would recommend this company to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A