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Product & services pricing
4.16/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.60/5
Return/Replacement policy:
3.62/5

Verified
1/5

2012-09-22

"Mailed parts to wrong address. Sent the wong parts. No weekend support."

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Verified
5/5

2012-09-21

"I can't express enough as to how pleased I am with "BUY AUTO PARTS". The website caught my eye as I was searching online for an AC Compressor for my car. When I called the 800 number, Ryan was very knowledgeable and very helpful in answering all of my questions and provided me with the service that I needed. He even worked with me in offering the best price possible for the product and the quickest delivery. Not only did we receive it the next day, it was delivered by UPS early the next morning...on a Saturday!!! This company comes highly recommended. I have bookmarked this website, and I will be back!!!! Thanks BUY AUTO PARTS...
"

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Verified
5/5

2012-09-19

" I had a odd ball AC compressor I needed to find and Chris did a great job on cross referencing the original Part number and locating the correct part. There prices were Great! I would differently recommended Discount AC Parts to anyone!!
"

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Verified
5/5

2012-09-16

"Thanks for the great sale. I'm telling everyone about your web site. Once again you save me a ton of money."

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Verified
5/5

2012-09-15

"My order was delayed due to inventory and communications issues. Carlos in customer service was very helpful in resolving these issues. I would gladly shop here again. "

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Verified
2/5

2012-09-15

"This company has spent a lot of time trying to convince you they are the end all to be all. I ordered a kit for a van with front and rear air. I got the system and it was package very well. The compressor was filled with oil and needed to be drained. It already had o ring and was sealed. Do not use the O rings int he kit. I was told the kit contained everything I needed to make the repair and have a full warranty. There was no rear expansion valve and the terms to meet the warranty were so onerous that you'd darn well better be a professional A/C Tech If you ever wanted to get a new unit if this one failed. But yet they claim they work with DYI and shops as well. This is just another BS story as I doubt a DYI guy would ever get them to honor their over hyped claims. I called them about the missing parts only to find the kit was in fact not complete and was told where did I read that the kit had everything needed to make an effective repair. The compressor clutch was out of round and not adjusted well know I would be pulling my hair out dealing them I took the unit to a repair shop and they made the necessary adjustments. All I can say is if it sounds too good to be true it most likely is not true. I'm still having issues with their unit but it does cool but is very loud. I do not want to give my invoice number as this was not a glowing review like most of the others. I could have bought the parts locally for almost the same money and had a real warranty. I told the vehicle to a top notch mechanic. Read their terms and conditions and you will see why I wrote this review. ask all the right questions before you order they will not treat you like wally world on returns."

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Verified
5/5

2012-09-15

"Great sales person. Fast shipping!"

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Verified
5/5

2012-09-14

"JONNY WAS VERY HELPFUL WITH MY ORDER. I WAS HAVING TROUBLES ORDERING MY PARTS AND I CALLED IN AND JONNY TOOK CARE OF EVERYTHING.
"

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Verified
5/5

2012-09-13

"I purchased an AC Compressor and Accumulator for my 06 Audi S4 from Discount AC Parts. The order was processed and shipped quickly however. I did unfortunately experience issues (1 fit / 1 failure) with both parts. I was a little frustrated until speaking with one of their sales managers (Eric Powers) about the issues.

Eric immediately took ownership of everything and was extremely diligent in contacting me (I'm not always an easy guy to reach) and made things right! It was nice dealing with a company with proactive and responsive customer service for a change!
"

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Verified
5/5

2012-09-12

"These guys were awesome, my wife spoke with chris and i delt with Henry. Both were extremely helpful and straight forward. Would recommend them anytime if one of my friends or clients complained about being too hot in thier car because their AC went out. Being in San Diego was an extra plus for us, nice pick up at will call. They were quick and honest. A++ from us. "

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Verified
5/5

2012-09-12

"I found an AC compress on this site that was advertised as the exact match to my car. I was skeptical at first because a lot of auto parts stores around my area advertise their products as "OEM" and I am almost always let down as I return the part to them. So I placed a compressor on order and within a few days it arrived and I was VERY impressed with the match up. The only thing was that the electrical connector to the magnetic clutch was not the exact match but I made it work. I installed the compressor and works amazing as the AC blows ICE cold. I don't remember it ever being this cold in the 9 years that I have owned the car. Great job Discount AC Parts! The great shipping and quality product has locked me in as a repeat customer. If I ever need anything AC related for my cars, you will be my first stop! Thanks again and great job!"

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Verified
5/5

2012-09-12

"I would like to Carlos for helping me order the part i needed for my Van.Carlos was great. My parts have not came yet, but Carlos said they should be here by next Wednesday.Thank You Discount AC Parts for having a very help full person working for You.Beckie"

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Verified
5/5

2012-09-10

"Jonny helped answer last minute questions I had on installation. Loved the free shipping and no sales tax. Very prompt shipping within an hour of order. Also have vids on yt to help with installs...."

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Verified
5/5

2012-09-05

"I was very satisfied with the customer service agent that processed my order,He was very professional and will do business in the near future."

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Verified
5/5

2012-09-04

"We are absolutely impressed with Discount AC Part speed, accuracy, affordability, and kindness! We ordered a compressor, after receiving an incorrect unit from another company and received our item within a couple days. We are fortunate to have found a great company to order from in the future and would certainly recommend Discount AC Parts over any other parts company! "

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