ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2018-07-10

Didn't send right part

"Part was very similar to what I needed. So upon visual comparison I gave the ok to have my fenders professionally painted. Then I go to put them on my car and they don't line up right. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-07-10

All parts arived quick and in good condition thankyou.

"Sorry i have not had time to install yet but sure i will have no problems."


Verified
1/5

2018-07-09

Never got my items

"Bad service hand down never got my items delivered
"


Verified
5/5

2018-07-09

Chevy S10

"Needed body parts for my 1993 Chevy S10. Found everything I needed and shipped right away and the best thing they were in perfect condition with no damage from shipping when they arrived. Went straight to primer and paint and it came out great. Thanks for an excellent experience. "


Verified
5/5

2018-07-09

Good service

"Free shipping, and an inexpensive part. They talked to me before buying to make sure it was the right part."


Verified
5/5

2018-07-09

Nissan Versa Bumper Brackets

"Part was as ordered, reasonably priced and delivered promptly."


Verified
5/5

2018-07-08

Good service

"I ordered the bumper and it was received on time and when scheduled. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2018-07-08

Canceled order on me!

"After completing purchase, I get email the next day that they canceled order due to being out of stock. A week later it still is available for purchase. I believe they did not want to pay the cost of shipping it to me."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-07

Great service

"I received wonderful and fast service for my purchase. The product was a motorized mirror that was delivered on time, exact fit and look. I am very happy and will refer Discount Body Parts to friends."


Verified
5/5

2018-07-06

Great value and customer service

"I was able to save $170 by buying my tail light through Discount Body Parts. It was exactly the part I needed and the customer service tech that I spoke with helped me make sure it was the right part. Fast delivery too."


Verified
5/5

2018-07-06

Happy customer

"Found what I needed easily,in Stock and delivered as promised "


Verified
5/5

2018-07-06

EXCELENT

"GOOD CHOICE.. EVERYTHING WAS PERFECT. THANKS YOU."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2018-07-05

calaper for 2004 nissian

"the part was unuseable frozen could not install ***-***-**** Donald sturges



"


Verified
1/5

2018-07-05

Ordered the part

"Ordered the part they said they had and then got an email saying it was out of stock. A couple days later they said they had it again but it was listed for 100.00$ more than it had been. They should have it offered it to me for the original price. It was not on sale and no coupon, they had just upped the price, probably because it was an in demand product as many sites were sold out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2018-07-05

Sent wrong item, tried to blame me

"I needed to order new headlights for my wife’s Toyota Matrix, so I went online and found a decently priced set at Discount Body Parts. I was careful to make sure it was the right part, and took screenshots of the site to make sure. I called to confirm that I was ordering two headlights, and that the order number was correct, and the person who answered told me that I was correct on both. When the lights arrived, they looked right so I removed the existing headlight on the Matrix, which involved removing the fender and part of the lower fender, then tried to install the new headlight, but it didn’t fit. So I called the company, and the person who answered asked me a lot of questions about how I determined that I was ordering the correct part, and how I got the part number, etc. then she told me that the part number that I ordered were for a Toyota Celica, not a Matrix, so they wouldn’t be able to accept them back. I checked my screenshots, and the part number I ordered and received was listed as belonging to the Toyota Matrix, not the Celica. Finally I convinced her to accept the return, and she told me the correct part would be an additional $50. Personally, if I owned a company and had the wrong part number on a part listed online, and caused my customer as much trouble as this caused me, I would have made an even exchange to keep the customer happy; but that was not an option. Anyway, they said they would accept the return, and would send me the information I’d need. A week later the email hadn’t been received, so I had to call back and they didn’t have record of my previous misadventures. Finally they did send an email with the return information, and they told me my refund would be sent up to 10 business days after they received the returned headlights. I am totally disgusted with Discount Body Parts. I am asked to tag my review with a choice of Shipping, Product, Payment, Technical Support, Customer Service, or Service, but no option for “All of the Above”."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges