"I am a 1st time customer and I ordered my contacts acuvue oasys for astigmatism ( 6 pack) on Tuesday after 8pm. I did 4 boxes for each eye. A one year supply. The website is fairly easy to use except for when you have a promo code to use for a discount. In the process of checking out I thought there would be a place for the promo code but there never was. As I clicked through each page it finalized my sale without ever asking for any promo codes. Sent an email immediately to them letting them know what happened and they quickly corrected the issue and let me know that in the future to put all promo codes in the comment section of my order. And then they sent me my updated receipt with coupon code applied. Next I was surprised to receive an email 1st thing Wednesday morning that my contacts were in stock. About an hour later I received another email telling me my contacts were ready to be shipped and I did standard shipping 5-7 days. So I figured I would get them Tues or Weds of next week. Later that afternoon I received my email with tracking info that stated I would have my contacts by Saturday at 8pm. Today is Friday and I received my contacts before noon. So less than 72 hours after I placed my order I received my order. I mention this because a previous experience with a different company made me wait 3 weeks for my order. I am so totally impressed with the speed or service and the order is 100 percent correct. And I saved over 100.00 by switching from the previous company. And how quickly they process was amazing. They won my service to return when I need a refill of my scrip."
"Placed an order 5/24 with expedited shipping, estimated delivery 530-5/31. On 5/29 I checked tracking - my order had not yet shipped. They claimed they were waiting on my doctor to confirm RX. Magically after this email, the next morning they had heard back from my doctor. However, for some unknown reason, they now needed me to Paypal them $46 extra to send me my order. Requested cancel and refund. I’m not sure what kind of scam they are running, but I do not recommend ordering from them. "
"I have ordered from them twice now and both times I have been more than satisfied with the service and delivery time! Great prices and the website is easy to access/follow as well! Will recommend them to others and use them again in the future!"
"Ordered four boxes (two per each eye)
2 Boxes Air Optix
2 Boxes Air Optix Astigmatism
Received three incorrect non-ordered boxes of lenses, even though the invoice in my package matches my correct order. Maybe their employees need their eyes checked. "
"I had just finished getting my eye exam, and was debating whether to get contacts through my optometrist or online. I needed Avaira Vitality lens, and my optometrist was going to charge me $400+ for 12 boxes, which would be a 1.5 year supply (I tend to misplace my lens all the time, so always try to get more than a year's supply). I was really surprised with Discount Contact Lens. I did some research, and was going to purchase my pair from Lens.com, Coastal, or Contact King, but Discount Contact Lens was by far the cheapest, only at $200 for 12 boxes, half the price I would have gotten at my optometrist's office. So worth it, and it shipped the same day I purchased it. So quick, really an amazing place to buy contacts! Will definitely do so again. Also--none of that weird rebate stuff, just awesome prizes!"
"The people at discount contact lenses is very through about making sure the contact prescription is correct, and you get what you need. They had mentioned the free shipping would take 5-7 days, and not knowing they were in the same state (Ohio), I had my
Contacts the next day :-) The price was fantastic! So much lower than 1800contacts. So glad I gave them a try"
"My doctor sent them my prescription twice to they fax and they claimed never to have received it. I'm not sure what they problem was, but I am still waiting for my refund. Buy your contacts somewhere else!"
"I will never use them again. I was told my prescription was current and needed a new one. Found my prescription and it wasn't old. Called customer service and told them to cancel my order I can get them cheaper at Sam's.. An hour after that I got an email saying my order was shipping. Called customer service back and told them to cancel again. The rep had a terrible attitude and was extremely rude. "
"I was very hesitant to order with discountcontactlenses.com because I had never heard of the website before, but also because there were a lot of mixed reviews. Even looking at the website made me uneasy because it seemed too good to be true. However, being a college graduate, I have limited income and decided to bite the bullet. I ordered from discountcontactlenses.com on March 1, 2016 and hoped that my contacts would be here in time because I am going to be a bridesmaid in just two weeks and my current contacts were already a week past the recommended wear time. I emailed my prescription in and the order was processed on the same day! They then shipped my contacts on March 3, and I received my new set yesterday on March 7, 2016. I can't believe how fast the order was processed, completed, and shipped! They got here even faster than my glasses, which are still processing at my eye doctor's. I know it sounds too good to be true, but I'm wearing my new contacts as I type this review. I also want to note that I appreciate their wide selection. I wear Frequency 55 Toric XR lenses which are VERY expensive, but this website sold the brand at a 28% discount, $35.00 less per BOX than I'd be paying at the eye doctor or from another website. I will be ordering from them again!
I also want to mention that I emailed the company to ask where they are based out of because I was afraid that I would be charged potential customs fees, but the company is based in Colombus, Ohio."
"I was disappointed to hear that customer service was unable to ring outside of the United States. You're a business that sells internationally - I needed assistance to sort my payment details and as a business you were unable to simplify that process for me. I have spent hundreds of dollars on contacts with you and would have expected more considerate treatment from your staff. I would have also expected that you could service your customers with a phone call regardless of where they are located. When I forwarded the communication to customer service, I had a response from the same unhelpful individual. What an ineffective system. "
"order 8 boxes of FreshLook COLORBLENDS 2013. and order another 4 boxes this time. everything are good."
"I saved 10 dollars. But off top the other site was going to charge me 195 and then give me a 30$ dollar rebate. This site is easier to use and great customer service online. I appreciate the easy order.
Thanks for making an expensive contact way more affordable. Thanks for not taking advantage of my wallet and budget.
I will recommend this site to everyone "
"I researched various online companies that sell contacts and Discount Contacts Lenses.com had by far some of the best reviews. Not only is their customer service excellent, but their price on Dailies Aqua Comfort Plus by Alcon, was one of the lowest I could find. There is no shipping fee and I received my contacts less than 1 week after I placed my order. I would have received them sooner, but I did not fax in my prescription and they had to contact my doctor's office first. This took a day or so, but I was still impressed with how quickly they processed my order. I also made an adjustment to my order, which was quickly corrected and an email was sent to me to show correction. I am VERY pleased with their service and will order from them again. "
"I am extremely happy with their services. My first order was cancelled as the manufacturer no longer carried the type of lenses I ordered. My refund was initiated and processed instantly. My second order arrived very quick. I do a lot of comparison shopping and I have to say that discount contacts offers unbeatable prices. Will most certainly be making more purchases through their website. "
"Excellent service, ordered contact lenses & 9 days later I had them in Australia & at half the price. Definitely will be buying from this company again. "