"I needed three components- a receiver, a rain sensor, and a remote controller not only did they have these parts, they were cheaper than a couple other firms I checked. Because of the value of my order shipping was free. My shipment arrived in about 3-4 days. Everything was packed well and the order was comolete"
"Quick, fair price, packaged well. Site looks so much like Home Controls Inc that I can't help believe they must be affiliated. But, most of the pricing is discounted compared to HCI."
"DHA will not take a phone and provides no value if products don't work. They are part of the trend to make it impossible to get customer service. They seem to hope you'll go away."
"I began installing Leviton Decora smart switches. I chose the ones that work with the my Leviton app. i am very pleased with how they work and how they integrate with Alexa. I wanted to install more and stumbled across this online store. Great pricing, selection and quick shipping."
"Item came reasonably fast. Price of item is very good despite high shipping cost relative to the cost of item. "
"After many weeks of searching the web for an external wall mounted outlet cover I found this site. Most other sites I researched offered only a plastic cover but at DHA I was able to purchase a metal outlet cover for my central vacuum exhaust.
A few clicks here and there and the product was ordered and then on it's way to being delivered.
The package arrived within a few days but three of the four corners were bent from the item being dropped. The bent corners did not affect the performance of the cover as they were easily bent back to the correct position."
"Ordered my product way before 3pm said it was going to ship the same day. When it did not I contacted the company. They said it will ship in 3-5 day. How can you tell a customer it will ship the same day then til them 3-5"
"They DO listen! While placing order, had a question. They PROMPTLY replied and even called with answers to my concerns. Impressive service.
Wait, are you REALLY going to force customers to look up an invoice number to respond to a survey?? PITA! I will do it this time, but wont take the time to do this again. Not a good use of time. "
"One of the ordered keypads was defective. A replacement unit was successfully delivered as soon as possible, free of charges.
Many thanks, great service, friendly contact."
"The estimated shipping date has been delayed for 2 weeks. They sent different item than we need and claimed that it is better than what we have ordered, insisting on contacting the manufacturer to confirm it's a better product. They finally authorized the return and asked us to pay the return shipping like it was our mistake to send wrong items to the customer. They said they will provide return shipping label and still waiting for it."
"I had a good experience buying from this company. I even had a couple of questions finding what I needed and the chat girl was very helpful. Pretty surprised how low the shipping was. I got what I ordered with no problems. I'm glad I found this online store for helping secure our house with home automation. My husband's new toy store! "
"I have purchased from DHA several times. They always have great prices, reliable shipping, and even descent returns. "
"As always, good service and price. Product arrived as expected. No problems."
"Just average for me. Not amazing, but not bad. Kinda of a quirky company. What they lack in customer service, they make up for in selection and price. I got a discount on shipping, too."
""FRAUD COMPANY!!!! DO NOT PURCHASE FROM THEM!!!
NO PHONE NUMBER."