"Ordered a muffler, 2nd day shipping an extra $29.99. Next day received tracking information, would be delivered a week later. When I called, goes straight to voicemail and no one ever calls you back. Send email message and was told that they mail it in 2 days, but aren't responsible for what UPS does with it after that. Ended up purchasing item from another seller to get it next day. So we needed to return the item, well, that another whole story, you can't put any labels on the original box, need to either put it in a new box or wrap the package. We are talking about a muffler, needless to say we were able to wrap it in brown paper which FedEx and UPS won't take se shipped USPS, They don't pay for return postage, so cost over $36 to return mail. We were told we would get a refund on the $29.99 postage as well as the cost of the muffler. Finally after 2 more phone calls, also going straight to voicemail, and several more threatening email exchange, we were refunded to cost of the muffler and the postage of $29.99 so are still out the $36+ for return postage. We should have checked out the other reviews before dealing with this company. Never again!"

"Just do not order from them. This is an example of the correspondence I received from him

You can call off the authorities if you simply check your email. USPS 9405511298370024070548. Now and then we have customers like yourself who make fools of themselves and threaten to waste the time of our valued "authorities" by pressing the panic button instantly.

You can now relax and take a breath. Your vital parts are enroute. The world is now a better place as a result of you recreation. Please take your business elsewhere in the future, and have a little perspective on what is actually important.


Cristian Gray
www.discountmarinesupplies.com

"

"If they get your order right the first time, their prices are great. They screwed up my latest order, only shipping me 1 of the 2 items I ordered. I have been trying to get hold of them for a week and a half by email and the phone number that i got through VISA, and have gotten no response at all."

"ordered a pump on 5/17/19. Have left multiple voicemails and sent multiple emails checking on the status of the order. They have NOT returned 1 call or email so I am stuck in limbo having no idea when the pump will arrive. In order to do online tracking you have to sign up for it and provide them your credit card info JUST to track your package ? Doesnt seem right. "

"What a ****, sent to wrong address, I re-mailed it,,,cost me $9.50 and Mr. Gray could not afford to pay me back for forwarding his product. I think the business is ran out of a house with one person,,,,,JOKE & Crook,,,,do not use this company,,,if yo0u can call it a business"

"Ordered on 4/10, inquired again on 4/20, was told Mr. Cristian Gray would check with shipping and get back to me right away....... Inquired AGAIN on 4/24, no reply. Started a dispute with PayPal, and received a pointed email from Mr. Gray stating I was told they didn’t have my complete order for shipment, and that I probably “didn’t see the email”. I didn’t see it because it wasn’t sent. I was then told that he would approve my dispute so I can fill my order somewhere satisfactory to me. Well, it’s 5/4, and PayPal is still awaiting a response from the seller.......... long story short, spend the extra $7 for whatever you’re buying, and buy it from a reputable business.

What a joke of a business. "

"“We ship same day if your order is received by 2PM”. - FALSE. I ordered on Monday and my order shipped on Wednesday. I received it the following Monday.

“If your item is out of stock, we’ll ship you something anyway” should be their motto. When it arrived on Monday it was a different brand of paint and a different gloss.

“We’ll ship you a return label.” That was eight days ago. No emails since then and no response to the voice mail I left on their Customer Service mail box.

A bad company that appears to be only interested in getting your order and your payment. "

"Do not buy anything from this place I wish I had read reviews before I ordered and gave these people my hard earned money. Let start I ordered some paint from these **** **** peice of **** mother **** with two day shipping it’s been over two weeks and I haven’t seen or heard from anyone in your company. You sent fraudulent ups tracking numbers..... oh did I mention if your the owner of this company I would pay to fly out and whip your **** **** you **** con artist. But back to the review ordered paint cause the site looked legit oh well lesson learned guess I’ll eat the 790 you took me for you peice if **** oh did I mention your the biggest kind of **** in the world I hope the fleas of 1,000 elephants infest your **** **** and I also hope you look both ways before you leave your house cause I know where you live.!"

"I placed an order for some marine hose on March 1. I haven't heard a word from this Company. My emails aren't returned. My voicemails aren't returned. Of course they billed my credit card right away. The website seems to get constant updates however to lure people in so someone is watching it. Sometimes there's a phone number. Sometimes not. Today there isn't. This is not a reputable business and should be shut down. "

"Ordered some Shields hose, box of hose clamps, and 2 marelon fittings on Jan 5th. Order arrived on the 18th and the marelon fittings had the female threads instead of the male threads I ordered. I double checked the original invoice to confirm that I'd ordered the correct fittings.
The order confirmation said that they normally shipped the same day and if there was a problem they would get back to me. My order wasn't shipped until the 8th. The 3 to 5 day shipping turned out to be 10 days.
From beginning to end this was a bad transaction and I've lost confidence in this retailer. Hopefully other consumers will have better luck.
"

"Shipped to a wrong address. Be ware, absolute lack of care for the client"

"Made 2 orders and within 3 weeks both times, my Visa card was canceled due to fraudulent charges. Won't be a third order. Suggest others not use a credit card for payment ."

"I was hesitant at first because of other reviews. I went ahead and ordered and was VERY satisfied. Great price, immediate shipment, and the item was as described.

I then made another purchase. Same results.

Highly recommend."

"Either completely broken systems and customer service or straight out fraudulent. Had to launch a dispute with visa as they have created false charges on my credit card and never actually delivered the initial item i purchased. Stay away."

"I recently purchased 2 pole Attwood Pole holder bases for my boat. I choose the type by the picture shown on the site. I was sent something completely different. Upon contacting Discount Marine (by email, doesn't give a direct contact number), I was sent an accusing reply by the person handling the purchase order, one Christian Grey. I don't know if he owns the retailing business he claims he's been with for 15 yrs., but he is rude and repeatedly insulting. In numerous email conversations with this individual, he repeatedly and rudely implies that how I, as the customer is at fault. I requested a return shipping label so I could return them for a refund, that was going on 2 weeks ago. He now claims he is refunding my money and that, as far as he is concerned, I can throw the incorrect items in the ocean. I finally read reviews of others dealing with this person, the majority, echoing my same experience. What few positive reviews I read, were probably by him (or someone directed by him) just to refute the overall negativity of the reviews on his business. Don't deal with this guy!"