"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"I really wanted to give 5 Stars: They have a good line of t-shirts. It's priced right. The Customer Service was great!
However, they did mess up the order (wrong quantities), and that delayed re-shipping the correct items. But, they made it right, and Paula in Customer Service was very cool about it all."
"I placed an order for facemasks that could be worn at and around the fire department. I wanted them to be comfortable and stylish as well as effective. Discount Mugs provided us with all the we asked for, along with, the best price. Initially the time from promised was a little ways out there, but to our surprised, we received them much sooner than expected. They are machine washable, have our department logo and are comfortable to wear. I have, and will continue, to recommend Discount Mugs to all of my colleagues and friends!
Capt. Hanley GFD
"
“We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and order with us again soon. Cheers to more projects together, Capt. Hanley!”
"The print quality of mugs was terrible. Shipped Quickly. As long as the products meant to be looked at and not used, the image looks great."
"The Mug is of great quality and has much variety. I liked the Mug. Package and delivering was safe."
“We're happy to hear of your good experience and that you found a great deal for these mugs. Thank you!”
"The product is good and very high quality. Size is also proper, exactly what I was looking for. I love it. One of the best mug in my collection. Very good packaging. Fast delivery."
“We're happy to hear that you found a great deal for these mugs, Ella. Thank you!”
"Eva M. was outstanding! Order was completed in less than 3 minutes. I uploaded the artwork in chat, she bounced back a proof. I approved it and received the link to pay. I even used your discount code. Awesome experience today."
“It’s our job every day to make every important aspect of the customer experience a little bit better. Thank you kindly for your feedback Michael, and please do not hesitate to contact us should you need further assistance.”
"This is the best wallet design. I really impressive the design. Much space for cards and money. Also small coins pocket. Leather is of good quality. Its color and design look very attractive. This is very good quality. water resist and sweatproof this I like so much."
“We're happy to know that you enjoyed your purchase with us. We hope we can provide you more items you need in the future. Thank you!”
"I bought this mug as a gift for my mate. The mug is thick and looks classy, but the print on that mug is washed off fast."
"Extremely Helpful with my order. Appreciated the time and effort. Will shop here again."
“Happy customers like you make our efforts worthwhile. Thank you for trusting DiscountMugs with your promotional needs!”
"Our company Rollingshield Inc will definitely purchase from Discount Mugs again for future orders. Great pricing, great quality, and quick service. 5 stars!!!"
"The original order was split in two parts. The first part arrived but the second part was delayed two weeks and they never emailed or called to inform. If I hadn't called to find out the status of the order, I would've never found out. I'll NEVER order from this vendor ever again."
“Hi Alex, we apologize for the delay of some of your items. We have now cancelled the concerned part and processed the reimbursement accordingly. ”
"Ordered masks online, estimated delivery a little more than a month. Month goes by, no communication. Check online, cannot get response. Call customer service multiple times. Finally told that masks have shipped on July 22nd and that I will get an email by morning of 23rd with tracking information. On July 24th, having not received the email, go online first see that delivery date is still listed as July 16 -17 and that progress bar shows "in production". Call customer service again, and after first being hung up on, am told that they shipped on the 22nd and that if I'll hold I'll get tracking number. Returns after many minutes and says vendor not answering. Admits that this is entirely in the hands of 3rd party vendor and out of their control if or when masks will be shipped. Ask for supervisor, told they are "going into a meeting". What BS. Now awaiting a call from the supervisor, and have just received an email with a revised date of July 29th. They are quick to take the order, it's fulfilling the order that is the problem and rather than admitting it they hide and refuse to respond to inquiries. Terrible experience."
“We deeply apologize for the overall inconvenience you may have experienced with the delay of the items you ordered, Chris. We have brought this incident to our team so they can evaluate and improve our services. Thank you.”
"The website is easy to use, the delivery service is quick, they always have discounts on items. "
"I cannot express how much help Anthony was with this whole process! He designed my can coozies based off of last minute idea's in my head and they are perfect! Our birthday girl is going to be so excited! Did I mention the patience he had with me every time I changed my mind or wanted to add something to it? Phenomenal, that's how I can describe my experience with Anthony and Discount mugs. I really can't believe I'm pulling this off! This company is going to have these made and delivered on the 19th!!! That's 3 freaking days!!! Y'all have saved my **** on this one! Can't say enough good things about this company.. just WOW! Thanks again! I will spread your name far and wide and I will be back! Soon! OH! The price! Crazy affordable! "
"I have ordered all the bags for both of our optical offices from your company and that is why I chose you when the organization that I volunteer for needed to replace theirs. I find that with the help of your representatives and art department you make this a very smooth transaction. Thanks to Anthony for helping me so much through the chat feature and resizing our logo to fit on the bags properly. I would have been lost without him."
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Thank you for sending us an awesome review, Billie! We appreciate your cooperation in letting us make everything right for you. Do not hesitate to contact our team again if you need any assistance on your next orders.”