"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"I have ordered all the bags for both of our optical offices from your company and that is why I chose you when the organization that I volunteer for needed to replace theirs. I find that with the help of your representatives and art department you make this a very smooth transaction. Thanks to Anthony for helping me so much through the chat feature and resizing our logo to fit on the bags properly. I would have been lost without him."
"The customer service is highly responsive and informative. Great experience. "
"Great customer service every time! "
"Josephine was extremely helpful and responsive! We've ordered from Discount Mugs for years and have always had great results."
"Anthony was great to work with online. He was helpful in setting up our account for school and getting the artwork to their design team. Looking forward to seeing the product!"
"worked with Barbi on an online chat and she went above and beyond making sure we were getting what we needed. Customer service is so rare right now with today's difficult times and Barbi "really" did a great job selling the item and the company. "
"Barbie was able to answer all product questions AND provide a few rough mock-ups so we could decide on the correct products. "
"Barbie was great - she altered my logo to fit my item and hung in there with me as I asked questions and made changes. Thank you!!!
"
"I placed my fifth order with Discount Mugs today. The previous logo'd items were excellent quality and looked great, so it was a no-brainer to connect with them again for this order -- 122 drawstring bags. Their prices are excellent and sizeable orders get free shipping. Production turnaround is reliable and pretty dang quick. The chat/customer service feature is great -- Anthony was super helpful and responsive to my questions and requests. Last time I placed an order, I worked with Ronnie over the phone and he was equally good.
Discount Mugs has very good pricing, a massive selection of items and a solid team. Keep killin' it, my people."
"Promised it in 8 days. Got it in 2! Great service "
"Our cups and mugs arrived promptly and I was initially very pleased. That soon went away when we realized that the straws were all broken due to improper packaging, not a problem, we will let them know and it should be rectified promptly. Not so. The original order arrived in less than a week, but two weeks later and the broken straws still have not been replaced."
"Worked with Chris, he was fabulous - quick, reliable, nice - got the job done. Camo backpacks look great!"
“We're glad that you love the backpacks, Audrey! Thank you for allowing us to accommodate your promotional needs. Please contact us should you need further assistance in the future.”
"We ordered mugs and Eco Spiral notebooks with our logo and both came out very well and the price was good. Placing the order was not difficult and the products were shipped in a timely manner."
“We're all about customer satisfaction, Susan! This is awesome to hear and we are excited to partner again with you in creating your next projects. Thank you for sharing your good experience with us! ”
"The engraving was fantastic and the item is great quality. Received faster than expected."
“We are so happy to hear that you were satisfied with the outcome and speedy delivery of your order, Sheireka! Let us know should you need more assistance on your next promotional needs. We're here to provide you more help. Thank you!”
"This is not my first time to use Discount Mugs. Their turn around time and the quality of their products and services are superb. "
“We're delighted to count you as one of our happy and loyal customers, Chris! We hope we can continue providing you the great products and services you enjoy from us. Thank you!”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“We're happy to know that we were able to provide your order in a satisfactory way. We hope we can do more business again soon, Dave. Thank you!”