"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"I was just sitting here gong over what I am getting next from Discount Mugs. They provided exactly what we wanted and a great price and fast shipping! Will be doing business with them for a long time!"
"I'm old and tech challaged and needed to change my past shot glass design. Couldn't get the site to change it and "Here Barbie can and saved the Day!!" She got everything together on my design and now you are getting them in the works. Thank you Barbie!!
"
“We exist to provide the best assistance to our dear customers like you, Mark. We are happy to know that Barbie was able to help you revamp your artwork. Chat us again if you need further guidance. Thank you!”
"First time ordering and Ms. Barbie definitely surpassed my expectations! Quick, easy, and convenient!! Thank you!"
“We are thrilled you enjoyed your initial experience with us, Anna! We want to take pride in ensuring that our customers are 100% satisfied not only with the quality of our products but also with the kind of customer service we provide them. Contact us again and we would be happy to help you again on your next orders. Thank you!”
"Excellent Service and products, great prices!"
“Happy customers like you make our efforts worthwhile! Thank you for sharing your good experience with us. ”
"so helpful with fast response time for questions and thorough answers that helped!"
“We are so happy to hear of your pleasant experience! Thank you kindly for your feedback, and please do not hesitate to contact us should you need further assistance.”
"We ordered some special commemorative beer steins last month for a movie project. We love them! They were such a big hit that we had to reorder at least as many more for all rest of the cast, crew, and various contributors!"
“Wow, cheers to that, Marc! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and order with us again soon. Thank you!”
"I haven't received my branded products yet, but I have had a great experience with Barbie in customer service. "
“We're happy to hear that you enjoyed working with Barbie on your order, Lindsay. Rest assured that our support team is always available to assist you whenever you have concerns. We'd love to keep providing you your customized needs again soon. Thank you!”
"Aarol was quick and knowledgeable and made my check out easy. Thank you!"
“We're happy to hear that Aarol was able to assist you well. Contact us again if you need more help. Thank you for your business!”
"Anthony and Efren were an amazing help to me on Chat in order to order 425 water bottles for our school social . They helped me with the logo and text and pricing options. They were so helpful. Thank you, Anthony and Efren."
“Satisfaction comes from knowing our hard work makes a difference. Thanks for the awesome review Lori, you truly make everything we do at DiscountMugs worthwhile! We hope we can help you again on your next orders.”
"Awesome customer service my sales rep went above and beyond his duties to help with my order. Made everything so easy and the product came out flawless!! We'll be using them for all our promo goods."
“Customer appreciation is important all year round. It’s our job every day to make every important aspect of the customer experience a little bit better. Please contact us should you need further assistance in the future. Thank you, Russell!”
"I need assistance with price and tax exemption and Anthony helped me quickly and efficiently. Made my order so easy and stress free. The customer service, the price, the product and the speed of delivery is what brought my back for our order. "
“We're committed to knowing what our customers need and expect - and making sure that those needs and expectations are met. We look forward to keep providing you with all of your promotional needs. Thank you, Live Giving Church!”
"So there was this lady, right? Her name was Barbie.
I was looking to reorder some mugs from May of 2019 so I tried the Live Chat..
BEHOLD.
There was Barbie ready to help me through this request no matter what it took.
She pulled up the past order I sought, informed me, and guided me through the whole process to successfully fulfill my desires for these special mugs.
I can't complain. She was awesome and authentic - which is hard to come by nowadays.
5 Stars because the customer service was terrific and smooth AF.
Hook this young lady up with a raise you know. She's fast, professional, and well-informed with the procedures and policies I'm sure. Good going Barbie!
BYE"
“We're delighted to know that Barbie was able to excellently assist you, Steven! We continually make efforts to further improve our service by shaping our team members to be more knowledgeable, reliable and efficient as possible in terms of supporting our customers' needs and concerns. Looking forward to do business with you again soon!”
"I was helped by Aarol. He answered my questions and helped me feel comfortable
about my purchase. Discount mugs is one of my favorite companies to order marketing materials from."
“The sole reason we are in business is to make life less difficult for our clients like you, Vernita! Let us also know what you think about the items when you have them already. Looking forward to working with you again soon!”
"We have used Discount Mugs in the past and once again, they did not disappoint with the excellent customer service! We were able to make design changes over chat and it took less than 10 minutes to execute the entire transaction. Thank you Discount Mugs! I will return when it is time to order again!"
“Satisfaction comes from knowing that our hard work makes a difference. Thank you kindly for your feedback Dave, and please do not hesitate to contact us should you need further assistance. We appreciate your business!”
"We also come back to Discount Mugs for excellent help in decision making and suggestions."
“We strive to make it easy and fast for our customers to get the help they need- when and how they need it. We're delighted to know that we were able to help you achieve what you envision within your preference. Feel free to contact us should you need further assistance in the future, Linda. Thank you!”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and order with us soon, John. Cheers! ”