"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"The representative helped provide me with a mock up of what my design would look like. They assisted me with my tax exempt status and other billing issues. Thanks for all of your help. I can't wait to see them."
"Barbara was an excellent help in the ordering process. I opened up a chat line as I had some questions and she helped me get a high resolution design of the art I wanted on my tote bag. I hope the product is as good as the sales experience was. I am very happy with the first step in the process."
“We're delighted to know that Barbie was able to assist you excellently, Krista! We continually make efforts to further improve our service by shaping our team members to be more knowledgeable, reliable and efficient as possible in terms of supporting our customers' needs and concerns. Let us also know what you think about the items when you have them already. Looking forward to do business with you again soon!”
"Excellent Customer Service when a small mistake was made with my order. The mistake was fixed and new products sent within the week. "
“Let us know any concerns you have with your received order and we will definitely work together sorting them out. Thank you for giving us the opportunity to assist you with it, Stacey! Contact us again whenever you need further help.”
"I ordered these for my client and they loved them"
“We're happy to be a part of this success story, Lisa! Anytime you need more customized items for your clients, feel free to hit us up and we'd love to help you with. Thank you!”
"Excellent service and quality products!"
“We appreciate the time taken to express your satisfaction; thank you for your feedback Kim!”
"I was having trouble completing my order, but Anthony assisted and was able to help me finish."
“Anytime you are having an issue with placing your order through our website, you may always utilize our chat feature or contact us by phone. Thank you kindly for your feedback Lloyd! Do not hesitate to contact us should you need further assistance again.”
"Discountmugs has great customer service, excellent pricing and a very easy to use custom logo design feature. I highly recommend them. "
“Sounds like everything you need has been fulfilled with our services, Kyle! We're delighted to hear about it. DiscountMugs strives to bring you the largest selection of promotional products at the lowest prices guaranteed while we assist you reliably. We appreciate your recommendation.”
"Juan from customer service helped to make the experience extremely great and I am extremely hapy with my purchase. "
“Hi Kent, we're happy that you find doing business with us satisfactory. We are readily available to provide more assistance whenever you need us. Call or chat us anytime and we'll be glad to help. :)”
"I needed assistance processing my order and Aarol was terrific. He even helped when I needed to change an add additional items.
Thank you."
“Keeping our customers 100% happy provides us fulfillment and inspires us to sustain our efforts. We appreciate your insights and would love to continue doing business with you again soon! Thank you Joyce!”
"Worked with Josephine and she was excellent and quite helpful!"
“Thanks for the awesome review John, you truly make everything we do at DiscountMugs worthwhile! Contact us again if you need further assistance. We'd love to provide you more help. :)”
"Haven't gotten our products yet, but the customer service throughout the ordering process was top-notch--friendly, helpful, and professional. Based on the interactions, I have no doubt that this is a quality company and I am looking forward to receiving our products from them."
“It’s our pleasure to make every important aspect of the customer experience a little bit better for you, Chris! Hearing our customers confirm that they're satisfied with their recent experiences motivate us to continue our commitment. Thank you for your feedback. We also look forward to providing you more promotional products next time.”
"Always a good experience when ordering from Discount Mugs."
“It's stories like yours that make everything we do at DiscountMugs worthwhile, Emily! It's always our pleasure to provide your customized needs. Tap us anytime for any new projects in mind, we'll be more than happy to help you with it. Thank you!”
"The order was so very easy to create/complete and with Josephine's help online, all of my questions were answered.
Plus she made sure I would receive a proof of the artwork prior to production so that it would be correct. All in all, it was a simple experience, with a nice President's Day discount and great customer service. Thank you!"
“We aim to make life less difficult for our clients. You motivate us to keep our commitment, Kim! Contact us again if you need additional assistance with the ordering process. We'll be happy to help you again. Thank you!”
"Got all the help I needed, live updates of my order and help from Josephine! I even got a discount I didn't know about! I will be using this site again and recommend it to others!"
“Our promotional products specialists are always on standby waiting to offer their help to our customers. We're pleased to learn that Josephine came right in time when you needed her. Whenever you have further concerns, you can rely with us. We're just one call or chat away. Thank you!”
"Was looking for a great deal on a bunch of pint glasses. They surpassed my expectations. Barbi the customer rep helped to nail down a design and got with in my budget. I can't wait to get my glasses. I would use this company again. "
“We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you, Jason! Let us also know what you think about the items when you have them already. Looking forward to do business with you again soon!”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“We are so happy to hear of your pleasant experience, Virginia! Thank you for allowing us to accommodate your promotional needs. Please contact us should you need further assistance in the future. :)”