"Horrible company! Website says free shipping on orders over $50, but when you go to order $300 in product they tell you that it only applies to parts and not the actual r/c car itself. 2 of the 3 items ordered where backordered til early Dec, which I was not informed of until AFTER I made the purchase. When I contacted them Dec 6 to verify whether item would be shipped in time for Christmas, I was informed that it would not be available until after Christmas. I requested that my order be cancelled, since this was a Christmas gift for my son. I requested confirmation that the order was cancelled 3 different times with no response. Finally had to file a dispute with my credit card company to make stop payment on the dollar amount so they don't try to charge me. There is no phone number for the company so you have to rely on them emailing you back. They were extremely responsive when asking questions about their products before purchasing, but once you want to cancel an order that they messed up on they suddenly won't respond. "