"Ordered a Benchmade Pardue Axis 530 from them. Got an order confirmation, that was it. Waited 25 days, no knife. Looked at the website for a customer service phone# to call, there is no phone#, only an email address "****@****" - real comforting. I emailed them, waited 4 days, and no response. So I emailed them again & canceled the order. Still no response. Luckily I just got my new credit card and the CCV code changed, so at least I don't have to worry about the possibility I gave my CC# to some thieving scumbags. Just indifferent scumbags, seems like."