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DiscoverTrade

4 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2008-02-05

"Discover Trade has been extremely difficult to work with, unresponsive to questions about our order. They have lied to us about the state of our shipment and having the hardware we ordered in stock.

It has taken nearly a month to ship our order to us. I would never under any circumstances use this vendor again.
"

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Verified
1/5

2007-11-30

"Ordered product from them on 11/8/07. Multiple phone calls and broken promises of delivery, "we'll email you a tracking number" that was never sent, "we'll send it from our east coast warehouse", etc. Product never arrived. Wasted 3 weeks of my time and billed my credit card from the date of the order. Avoid them like the plague."

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Verified
1/5

2007-11-30

"I was charged $78 for a computer battery that they claimed to have in stock, but that never shipped. All attempts to reach the merchant, including 6 phone calls with messages left on an answering machine, and text messages and emails sent through their website were unanswered, now almost 3 weeks since the order was placed and for which I was charged.

Now, their website doesn't seem to work anymore. This operation is fraudulent until proven otherwise. I have had to initiate a charge back with my credit card company.
"

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Verified
5/5

2006-06-30

"These guys deliver. Some growing pains when I ordered with them for the first time, but since then they've put a lot of effort into getting their act together. I would definitely buy from them again."

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Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Delivering products damage free
Delivering products on-time
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Making decisions on their own
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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