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Distin Computers

3 reviews
5.00 / 5


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Product & services pricing
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Verified
5/5

2005-10-16

"I usually do not purchase from resellers who had only 2 ratings, perfect as they may be. However, this time I had the hunch of encountering a real reliable and customer oriented reseller, so I decided to bet. The fact that its prices were very attractive helped me in that decision.

The order process on its web site was flawless, with space to provide comments. In the confirmation email, I was pleased to see that the person behind processing the order takes care of answering my comment. All I had to do was to wait for the package to be delivered - and indeed it arrived on time without any problem. The product (2 x Nexus 120mm Case Fan) was as described and as promised. Overall I was very pleased with this smoot transaction.

I would buy from Distin Computers again.
"

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Verified
5/5

2005-07-14

"In searching for ways to quiet down my HTPC, I came across the SilenX fan but had trouble locating places that carried it. I finally found Distin Computers and while I was a little weary of purchasing from a company with only 1 review on Reseller Ratings (although it was a very positive review) I decided to go ahead. Even New Egg had to start somewhere, right?

Ordered Tuesday evening (around 8pm) and received the product Thursday afternoon! And that was coming from CA.. to NY! It was in perfect condition and well packed.

Can't rave enough about this company.. I had a question and emailed the "contact us" and received an email (about 10 mintutes later) from the owner clearly answering my question.

I hightly, highly, recommend purchasing from them, especially as their prices on SilenX products were by far the cheapest I could find! I only wish they carried more products, because I think I would order everything from them!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
5/5

2005-06-03

" This was my first time ordering from this company. I was very impressed with the service in every aspect. I saw this advertised on Google and compared this vendor with others which stocked Silenx products, and found that it was the cheapest. I ordered from Distin computers one 80mm silenx fan for a price of 14.00 with free shipping. I went on resellerratings and found that there was no reviews whatsoever on this vendor and was kind of suspicious of the company. Usually I order from companies with very good ratings. Well,,, I took the risk with my credit card. My order went through smoothly online. I had a couple of questions to ask Distin computer and I called them, left a message, and they called right back. The representative I spoke to was very friendly and very helpful. He shipped my fan out the same day and it was recieved 3 days lator, with USPS (free shipping). The fan was nicely packaged with a lot of protection and best of all: it was retail and unopened.
I recieved the product as advertised with no tricks or flaws. Sometimes its kind of scary with new companies who don't have any positive or negative feedback from users, but I can truly say that I was very impressed with the excelent and efficient service. I believe that all great companies have come from small, simple businesses.
Yes, I will be ordering from Distin computers again. I felt like they gave me top class service and hope to do business again with them. The fan they sent me was very well priced and very well packaged. The most impressive thing though was the quietness on the Silenx thermsistor fan.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site