"I placed an order thru their website for a range hood and the order was confirmed immediately. However, 8 days later I was notified that they will not be able to supply me with the hood because of difficulties with their website. After thanking them for getting back to me even after 8 days, and at the same time expressing my displeasure with the order handling, I received rude and sarcastic responses. Overall I had disappointing experience and wasted a lot of time only to get schooled on what is important in life. I would certainly not place another order with them, but if you plan to my advice is to call your order in and get immediate check on what they can supply or not."