"Their prices are very reasonable, and they ship out the order quickly. They pack their products very well. So far, I have ordered three very fragile porcelain flowers as gifts, and they have all arrived in perfect condition.
Their website generally has decent sized pictures so that you can get a better idea of what you're buying. It's a small feature but crucial when shopping for gifts, and it's what ultimately led to me choosing this retailer before they had a rating.
I will definitely be buying from them again."
"I had a fantastic shopping experience with Distinctive Decor. I ordered several pieces of dinnerware for my toddler. When one item was on back order (with no date of availability known) and my order was to be delayed, I called to change the item. The sales rep was extremely helpful and changed my order immediately. Since the new product cost less than the old one, my credit card charge was changed and the order shipped the next day. I was very happy with the products and service and will use them again in the future."
"My purchase was packed securely and shipped promptly. I will do business with this company again. I entered a review of the product I purchased on the company web site."
"Distinctive Decor is amazing! I was very happy to find it selling Metropolitan tea bags which are my favorites! Both the taste and smell are amazing! Distinctive Decor offers a great variety of Metropolitan Tea and good service! You won't receive electronic mails from them if you ask for replies. Their staff answered my questions in details. They told me one of my order was out of stock, and proactively asked me if I still want to wait for that product. The customer service was very good and friendly!"
"Fantastic--very easy, product arrived on time and as described; a great housewarming gift at a great price!"
"GREAT CUSTOMER SERVICE, GREAT PRICES AND GREAT PACKAGING. I SHOPPED AROUND FOR QUIET A WHILE ON THE MULTIPLE ITEMS I PURCHASED... BEST PRICES BY FAR WITH GREAT SERVICE. "
"I ordered the Enesco Growing Up Girls Brunette for my neice. She is almost 11 now and we are very close. When she was born I started this collection for her, but was hard finding the right ones. When I found this website ad was able to order them all through 16 I did just that. Now I will never have to miss giving her he "numbers" as she calls them and she looks forward to receiving them. I love the sight and plan on purchases different things through them. I just became a grandmother and am going to order a different set of birthday numbers for her."
"Excellent transaction--will buy from them again! Fragile items were packed just perfectly. They seem like a great company - prompt service - good communication too."
"My item was as described, well packed and arrived promptly. Wonderful products, great prices...and my product was here sooner than I expected. I would recommend this company, and will use it again.
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"Excellent transaction, again. Great company! The customer service representatives always go above and beyond to answer all of my questions and help me order exactly what I am looking for. I am very pleased!
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"I would not recommend this site to anyone. I ordered a teapot in December as a Christmas gift. I then received an email telling me the item was sold out but I should contact them if I wanted a substitute. I found the teapot on another website and ordered it instead. 2 months later, a charge appears on my Amex for the teapot from Distinctive Decor. When I called to tell them they had not right to charge my credit card, they told me that I had never cancelled the order so they were now going to ship me a teapot. I tried to inform the lady on the phone that once they told me the item was not available, there was no longer any order, but she rudely disagreed with me. Legally they had no right to charge my credit card, and I don't appreciate having to go through the hassle and be treated rudely by their sales associates."