"Ordered a game from them, purchase process was difficult and full of extra steps to give the illusion of security. Most noteably, a phone verification step that will accept any phone number you throw at it except, apparently my personal Tmobile number apparently. I ended up trying the number of a friend who lived in an entirely different state and, it amazingly worked fine, what kind of security is this? I had difficulties and voiced my discontent when invited to review my experience later via email.

After leaving a 2-star review, was repeatedly called a liar by dlgamer support, was threatened and had them demanding that I remove my negative review. My review was also reported for 'inappropriate language' by DLGamer even though none was present in an attempt to censor it, taking advantage of the review sites reporting process that would hide the review until someone at the review site had a chance to look at it. Was also informed that my order had been cancelled without my consent.

Would recommend paying extra at absolutely any other store, DLGamer may be cheap and most orders will go through fine but, god help you if anything goes wrong or if you leave a negative review."

"Do not buy from this company. I pre-ordered game and waited a over a month to be issued a key for the game's digital download. The day the keys were due to be sent out, I did not receive my key. After contacting support and not getting a response I filed a paypal dispute. The company instantly cancelled my order and refunded the money. They said I shouldn't have filed a dispute and they decided to cancel my order out of spite. They also sent me emails regarding the problem with responses like this. "There is nothing we can do to change :) You should feel good about that, You've lost your bonus Pre-order" They tried to claim I filed a chargeback, which I hadn't and I have Paypal as proof of that. They just don't like when people dispute orders, and unlike any other company that will instantly contact the customer and fix the issue, DLGamer just likes to make problems worse. The company acts like they're run by a group of children with more responsibility than they can handle. They have the worst customer service of any company I've ever experienced. They don't just ignore their customers, they become very argumentative and will try and punish their customers for not appreciating it. Avoid them at all costs!"